Salesforce Manufacturing & AI

Agentforce for Manufacturing

Create a limitless workforce with Agentforce for Manufacturing. Create a digital labor force that works alongside your human workforce 24/7, taking action and providing support to employees and customers. Free your people to be more productive, so they can focus on more important stuff.

Launch your Agentforce from miles ahead with Salesforce

The Salesforce platform speaks the manufacturing language for Agentforce, providing a strong data foundation -- rooted in trust -- that unifies critical manufacturing information like accounts, contacts, orders, and assets. MuleSoft Accelerators make it easy to integrate external systems, while omni-channel interfaces ensure data is accessible within employees’ workflows. Low-code automation tools empower organizations to adapt quickly to business changes, and industry-specific analytics provide actionable insights. 

Agents need the right data to work, and Data Cloud for Manufacturing powers trusted and accurate results for Agentforce. With Data Cloud, you can connect to every data lake, unify your structured and unstructured data, and bring trust and governance to AI -- without any data duplication. Power advanced insights, such as asset health scores, performance metrics, and proactive maintenance alerts with predefined calculated insights that Agents can use to solve complex customer queries. 

Manufacturing Cloud is the #1 AI CRM for manufacturing that provides manufacturing context for Agentforce. Manufacturing Cloud's pre-built data model, business processes, and features like asset service management, inventory visibility, warranty claim adjudication, and sales agreement management help modernize your sales operations and provide differentiated customer or distributor service. 

Agentforce for Manufacturing helps you deliver your manufacturing agents. With Agentforce for Manufacturing, you can unleash digital labor fast, with pre-built AI skills, actions, and summaries that augment your human teams. Now your teams and agents can work together to proactively identify sales or service issues for you, recommend solutions, and execute corrective actions, even scheduling work orders or dispatching service technicians on your behalf.

Get started fast with pre-built Agentforce skills and use cases for Manufacturing

Patient Access and Services

Prevent asset downtime with Agentforce

Leverage agentic skills to proactively identify issues, schedule service appointments, and send email summaries with estimates. Reduce navigation time and automate tasks to enhance proactive maintenance efficiency.

Build AI agents fast, for any manufacturing use case

Handle any business use case. With Agentforce, you can quickly create any agent from scratch using a wealth of manufacturing data, processes, and functionality.

AI pre-built for your industry. Start using AI for the manufacturing industry fast, without having to build anything from scratch.

Low-code tools for quick customization. Build custom agents with clicks not code and implement swiftly.

Built-in data security. Take advantage of the Einstein Trust Layer for data privacy and security. 

Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.