Create a limitless workforce with Agentforce for Manufacturing. Create a digital labor force that works alongside your human workforce 24/7, taking action and providing support to employees and customers. Free your people to be more productive, so they can focus on more important stuff.
Agentforce for Manufacturing is the digital labor solution for Manufacturing that brings trusted, pre-built AI agents to every team, so your employees can improve productivity, speed up time to market, and strengthen customer and channel relationships to drive operational excellence and innovation.
The Salesforce platform speaks the manufacturing language for Agentforce, providing a strong data foundation -- rooted in trust -- that unifies critical manufacturing information like accounts, contacts, orders, and assets. MuleSoft Accelerators make it easy to integrate external systems, while omni-channel interfaces ensure data is accessible within employees’ workflows. Low-code automation tools empower organizations to adapt quickly to business changes, and industry-specific analytics provide actionable insights.
Agents need the right data to work, and Data Cloud for Manufacturing powers trusted and accurate results for Agentforce. With Data Cloud, you can connect to every data lake, unify your structured and unstructured data, and bring trust and governance to AI -- without any data duplication. Power advanced insights, such as asset health scores, performance metrics, and proactive maintenance alerts with predefined calculated insights that Agents can use to solve complex customer queries.
Manufacturing Cloud is the #1 AI CRM for manufacturing that provides manufacturing context for Agentforce. Manufacturing Cloud's pre-built data model, business processes, and features like asset service management, inventory visibility, warranty claim adjudication, and sales agreement management help modernize your sales operations and provide differentiated customer or distributor service.
Agentforce for Manufacturing helps you deliver your manufacturing agents. With Agentforce for Manufacturing, you can unleash digital labor fast, with pre-built AI skills, actions, and summaries that augment your human teams. Now your teams and agents can work together to proactively identify sales or service issues for you, recommend solutions, and execute corrective actions, even scheduling work orders or dispatching service technicians on your behalf.
Leverage agentic skills to proactively identify issues, schedule service appointments, and send email summaries with estimates. Reduce navigation time and automate tasks to enhance proactive maintenance efficiency.
Get the latest deviations in sales agreements across products and time periods at a glance. Monitor revenue and quantity metrics across various products and schedules with the help of an AI agent.
Nurture better partner relationships and get deeper visibility into incentive performance with the help of an AI agent. Give your sales teams an unfair advantage with AI insights into program progress, historical payouts, and account activity.
Better meet customer demand with assisted inventory management search. Sales or service representatives can use natural language to search for vehicles or parts across locations with the help of an AI agent.
Handle any business use case. With Agentforce, you can quickly create any agent from scratch using a wealth of manufacturing data, processes, and functionality.
AI pre-built for your industry. Start using AI for the manufacturing industry fast, without having to build anything from scratch.
Low-code tools for quick customization. Build custom agents with clicks not code and implement swiftly.
Built-in data security. Take advantage of the Einstein Trust Layer for data privacy and security.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
Try Manufacturing Cloud free for 30 days. No credit card, no installations.
Tell us a bit more so the right person can reach out faster.
Learn how Salesforce connects the value chain.
