Sometimes, it's better to show rather than tell. Here are some use cases for each email feature.
1. If you want to include additional recipients openly
Example: You’re coordinating a project and sending an email to a team member. You CC their manager to keep them informed. Everyone is aware of who is included, and everyone stays on the same page. This promotes transparency.
2. If the email is not confidential
Example: Sending out the minutes of a meeting to all attendees and CC'ing other departments that might benefit from the information. Since the content is suitable for all, CC is appropriate in this scenario.
3. If transparency is important for all parties
Example: When finalizing a contract, you email the client and CC the relevant legal teams. This keeps all necessary parties in the loop.
4. If you need to protect recipients' email addresses
Example: You’re sending an announcement to a large group of clients who don’t know each other. Using BCC means you avoid sharing their email addresses without their consent. This is proper practice to respect their privacy.
5. To send mass emails where recipients don't know each other
Example: You’re sending marketing emails, perhaps a promotional offer to a subscriber list. Placing all recipients in the BCC field keeps their contact info private from others on the list. Since there could be many subscribers, using BCC avoids the clutter of seeing all those email addresses in the CC field.
6. To prevent reply-all chains in large group emails
Example: You want to share a company-wide update that doesn't require responses. By BCC'ing all employees, you avoid potential reply-all emails that could clutter inboxes.