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Agentforce Nonprofit (formerly Nonprofit Cloud)
Nonprofit Cloud
The foundation of Salesforce for Nonprofits is Nonprofit Cloud – the one solution your organization needs to fund, deliver, and measure impact. Nurture all stakeholder relationships on a single platform that facilitates data-driven work, in a secure way. Have the flexibility to adapt, to sustain, and grow, in an ever-changing environment.
Bring fundraising, programs, volunteer management, and outcomes together.
Learn more about our purpose-built Nonprofit Cloud features for fundraising, program, volunteer, and outcome management.
Fundraising
Manage giving lifecycles with corporations, foundations, and individuals with the Fundraising Portfolio, and see a holistic view of a person with Donor Profile.
Build complex, reusable segments, and use Source Codes to track the performance of your appeals across segments, messages, and channels.
Process gifts with Gift Entry and run the business of fundraising by managing commitments, designations, soft credits, tributes, and much more.
Summarize wealth capacity, create philanthropic assessments and summarize philanthropic milestones to get to that major gift much faster.
Volunteer Management
Streamline volunteer management with a system that handles events, roles, shifts, and locations. Plan capacity, track attendance, manage applications, and keep volunteers engaged with automatic reminders and follow-ups.
Capture volunteer details, engagement history, availability, location, and skills to ensure the best fit for each role. Easily view their contact info, relationships, activity history, and total hours volunteered.
Share volunteer opportunities and simplify sign-up and onboarding with a branded volunteer portal using Experience Cloud. Inform volunteers about their impact with Tableau.
Helps you find unfilled shifts, ensuring volunteer shifts are covered, and volunteers have a positive experience with your organization.
Program Management
Centralize key program and service information to see what’s happening on the ground, and for real-time reporting on program performance.
Identify everyone enrolled in programs and benefits, track their attendance, and act on trends to ensure you are on track toward targets.
Give participants and clients faster access to care with a secure, self-service portal for participants or volunteers with Experience Cloud.
Streamline tasks like note-taking, referrals, and goal updates — freeing staff to focus on clients.
Outcome Management
Define your desired outcomes alongside the programs that will drive them.
Create consistent indicators to measure your progress. Set targets and track results to ensure performance accountability.
Create and manage assessments to streamline collection of outcomes data from program participants.
Extend the power of Nonprofit Cloud with products from across Salesforce.
Marketing Cloud
Get to know your stakeholders through unified profiles. Personalize communications across any channel with AI. Build lasting relationships that drive impact.
Data Cloud
Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.
Slack
Bring your people, knowledge, and favorite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI, and transparent teamwork.
Nonprofit Cloud Pricing
Get the most out of Nonprofit Cloud with thousands of partner apps and experts.
Everything you need to maximize ROI.
From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.
Hit the ground running with Nonprofit Cloud tips, tricks, and best practices.
Dreamforce Keynote
Amplify Your Work and Mission with AI
Dreamforce Session
Get Ready for the Future of Fundraising with Nonprofit Cloud
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Nonprofit Cloud FAQ
Nonprofit Cloud includes features and products developed using the power of the Salesforce platform. Taking advantage of this technology, we can provide faster, easier access to the Salesforce portfolio of innovative products and services.
Nonprofit Cloud is the foundation of Salesforce for Nonprofits. Many of our customers, small and big, start their Salesforce journey with Nonprofit Cloud, which takes the #1 AI CRM and reimagines it for nonprofits, charities, social housing associations, and social businesses.
Through the Power of Us Program, any eligible nonprofit receives 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licenses. Salesforce offers discounts on additional licenses to eligible nonprofits. They get the exact same functionality as other Salesforce customers, just at a lower cost.
Nonprofit Cloud for fundraising provides new ways to engage donors, raise funds, and drive outcomes with strategic planning and data-driven insights. Built on the secure foundation of Salesforce, fundraising increases operational efficiency, collaboration, and adoption of best-in-class practices.
Nonprofit Cloud for Program Management and Outcomes helps you define, plan, track, and deliver your programs and the benefits they provide
With volunteer management software built into Nonprofit Cloud, you can easily set up, manage, and track everything that matters to your volunteers and your organization. Strengthen relationships, grow your community, and drive greater outcomes — all in one place.
Create and publish funding opportunities, provide grant seekers with proposal collaboration tools, award grants, and manage budgets and disbursements.
