With Salesforce Data 360 and AWS, your data and AI models work together in real time. No duplication. No delay. Just smarter, faster decisions at scale. Discover how Zero Copy integration unlocks your data's full potential by providing instant, secure, and streamlined access.
Reduce your committed spend, unlock budgets, and simplify with one bill. All Salesforce products are available in AWS Marketplace.
Sammons Financial Group consolidated 18 applications into a single, unified contact center powered by Salesforce and AWS. The result? Faster, more efficient service and improved customer and agent experiences.
Discover how trusted data and AI are transforming finance and driving customer-centric growth in this report from Harvard Business Review Analytic Services.
Learn how SiriusXM optimized procurement with AWS Marketplace and accelerated transformation with Salesforce to drive a smarter IT strategy.
Learn how enterprises are transforming software procurement strategy in this webinar and commissioned study conducted by Forrester Consulting on behalf of Salesforce.
Unify data from Amazon Redshift and S3 to power agentic AI. See how Salesforce and AWS use Zero Copy integration to access real-time insights and Agentforce for smarter business decisions.
Discover the four core components used to solve the challenges of AI deployment, and learn how the Salesforce + AWS partnership helps global organizations deliver on the promise of agentic AI.
To scale digital tax services, 1-800Accountant used Salesforce and AWS to overcome disconnected systems. Learn how they centralized customer data, personalized customer experiences and automated with AI.
See how Deloitte used the AWS Marketplace to fuel its own transformation and build a powerful go-to-market story for clients.
Discover how to build trusted AI agents and applications while optimizing your investments.
To unlock the full potential of its global fan base, F1 is using Salesforce Data 360 and Amazon SageMaker.
Learn how Mascoma Bank enhances customer support with a unified platform, thanks to Salesforce Agentforce Contact Center with Amazon Connect.
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An Agentic Enterprise is a business where human employees work with AI agents that can proactively perform complex tasks, accelerating work with precision and speed. Salesforce and AWS are building the foundation for this through four pillars: unifying your data, enabling secure AI agents, modernizing your contact center, and streamlining the buying process for AI tools via AWS Marketplace.
The Zero Copy feature in Salesforce Data 360 allows your AI agents to analyze data stored in systems like Amazon Redshift without the security risk of moving or duplicating the data. Additionally, Data 360 Clean Rooms integrate with AWS Clean Rooms to create secure, privacy-enhanced spaces. This allows different parties to collaborate on combined analytics and insights without ever exposing the raw, sensitive data.
Salesforce Agentforce provides flexibility to choose from multiple models. For customers in high-compliance industries, you can deploy Anthropic’s models hosted on Amazon Bedrock within the Salesforce Trust Boundary. This secure setup ensures that all large language model (LLM) traffic remains contained within the Salesforce virtual private cloud (VPC), meeting strict security and compliance standards.
Salesforce's presence on the AWS Marketplace simplifies the process of finding and buying AI solutions. Customers benefit from streamlined procurement, consolidated billing, and simplified contract management, allowing them to quickly deploy AI tools like Agentforce. This approach lowers complexity and risk, accelerating the time it takes to adopt and benefit from agentic AI.
The Salesforce Agentforce Contact Center with Amazon Connect (SCC-AC) unifies the agent experience. It extends Agentforce AI capabilities to handle voice self-service for routine calls while maintaining seamless integration with Amazon Connect. When a call becomes complex, the conversation hands off smoothly to a human service representative through the Agentforce unified agent experience, with the full customer context and history already provided.
