| Public Cloud Native Architecture |
Runs the Agentforce 360 platform on major public cloud providers (like AWS, Azure, and GCP), leveraging their global scale, flexibility, and cloud-native services like Kubernetes and containers. |
| Data Residency and Global Compliance |
Gives customers control to choose the specific geographic region where their Salesforce customer data is stored and processed, helping meet local data residency laws and compliance requirements (e.g., GDPR, CCPA). |
| Zero Trust Security Model |
Implements enhanced security by default, featuring a Zero Trust architecture, least-privileged access control, and end-to-end encryption of customer data both at rest and in transit. |
| Elastic Scalability and Performance |
Utilizes the auto-scaling capabilities of the public cloud to dynamically allocate resources, allowing organizations to scale instantly to meet fluctuating demand, and improves application performance by running services closer to the end-user. |
| High Availability (Multi-Availability Zone Design) |
Ensures business continuity and high reliability by deploying resources across at least three Availability Zones (AZs) within each region, preventing a single point of failure and allowing for automatic failovers. |
| Disaster Recovery (DR) and Resilience |
Provides robust, built-in DR processes, including the option for Out-of-Region Disaster Recovery (DR) for catastrophic regional events, ensuring data resilience and rapid service restoration. |
| Enhanced Sandboxes (Quick Clone) |
Accelerates development and testing cycles by providing Hyperforce-based sandboxes that support features like Quick Clone, allowing teams to create new, ready-to-use sandbox environments in minutes. |
| Immutable Infrastructure & Infrastructure-as-Code (IaC) |
Manages the infrastructure using code and metadata, which ensures consistency, reduces human error, and allows for updates and maintenance by replacing resources wholesale rather than patching, thereby reducing downtime. |
| Backward Compatibility |
Ensures that all existing Salesforce applications, customizations, and integrations continue to run seamlessly without the need for major re-architecture or rebuild. |