The Agentforce 360 Platform builds security, privacy, and compliance into every layer — from metadata and data to applications and Agentforce. Protect sensitive information, enforce governance policies, and meet global compliance standards with a platform that keeps trust at the center of innovation.
Data Cloud governance features secure data, including third-party, in Data Cloud, while trusted services protect data directly in Salesforce. They unite to form a comprehensive framework that secures all data across your ecosystem.
Secure, governed, and trusted by design
Agentforce is built on Salesforce’s trusted AI foundation — so every agent operates within the same secure and compliant framework that protects your Customer 360 (Sales, Service, Marketing, and Commerce). Agents automatically inherit user permissions, role hierarchies, and field-level security, ensuring they only access and act on data they’re authorized to use. With built-in audibility, policy controls, and explainability, every agent interaction is transparent, traceable, and aligned with your enterprise governance standards.
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Unified trust and governance for all your data.
Salesforce metadata provides the blueprint for how data is defined, secured, and governed across your enterprise. With Data 360 Governance, those same protections extend to connected data —ensuring consistency, compliance, and trust across every application, analytic, and agent.
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Build and release with trust built in.
Salesforce brings security, compliance, and governance into every stage of the development lifecycle. Teams can safely test and deploy changes using metadata-driven version control and secure Sandboxes, ensuring that every app, agent, and data model adheres to enterprise policies. With trust built into the process, innovation happens faster — without compromising security or compliance.
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Extend security and compliance across every connection.
MuleSoft, Flow, and the Salesforce metadata framework work together to ensure every integration and workflow operates within the same trusted boundaries. Security, privacy, and access policies are automatically enforced across APIs and connected systems — so data moves securely and actions remain compliant. With built-in governance and observability, teams can automate confidently, knowing every process adheres to enterprise standards.
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Deliver secure, compliant experiences everywhere you build.
Every website, portal, and custom app built on Salesforce inherits the platform’s security, privacy, and compliance controls. From Experience Cloud to custom Lightning and mobile apps, metadata defines access, permissions, and governance — ensuring customer and partner data stays protected. With encryption, authentication, and auditability built in, developers can innovate confidently while maintaining trust across every digital touchpoint.
Meet your specific data residency and compliance requirements
Hyperforce, our trusted public cloud infrastructure, provides a secure and localized foundation that strengthens the application-level security policies you manage with advanced security and privacy tools.
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Protect your apps, data, and agents with Salesforce’s multilayered security controls — covering everything from encryption and authentication to event monitoring and threat detection.
Extend platform resilience with native data backup, recovery, and lifecycle management.
The Own products now part of Salesforce help strengthen data integrity and compliance across your enterprise.
Encrypt sensitive data, monitor activity, and detect anomalies with Salesforce Shield.
The suite includes Event Monitoring, Platform Encryption, Field Audit Trail, and Data Detect — delivering enterprise-grade protection and compliance visibility.
Get a unified view of your organization’s security posture. Track, analyze, and act on compliance, privacy, and governance metrics across your Salesforce environments — all from a single console.
Agentforce strengthens security in Security Center by monitoring activity, detecting anomalies, accelerating investigations, and guiding remediation — helping security teams respond faster and build trust.
Safeguard your data with automated, policy-driven backups, proactive loss detection, and one-click recovery.
Ensure business continuity without compromising compliance or trust.
Manage data retention and consent policies with precision.
Define how data is used, masked, or retained for AI training and prompts — ensuring every process aligns with your privacy requirements.
Agentforce automates compliance in Privacy Center by interpreting regulatory context to autonomously identify, prioritize, and minimize data exposure — allowing admins and privacy teams to reduce risk and streamline compliance.
Protect sensitive data in development and testing environments.
Mask or seed datasets with realistic but anonymized information, preserving context while maintaining compliance and security.
Build, deploy, and manage AI agents at scale with Agentforce 360 Platform — connecting trusted data and business logic to drive real outcomes.
Unify your enterprise data with Data 360’s trusted metadata and semantics for context, accuracy, and control across every workflow.
Integrate and automate with Agentforce MuleSoft — securely connecting every system, API, agent, and workflow with built-in governance at scale.
Protect every agent and workflow with built-in security, privacy, and compliance. Agentforce proactively detects threats, automates remediation, and enforces policy controls across the platform.
Transform your data into real-time, explainable insights with Agentforce Tableau — empowering every decision and action across your enterprise.
Unify your business with Customer 360 — Sales, Service, Marketing, Commerce, and Industries powered by one trusted platform for data, AI, and automation.
Empower teams to build, test, and deploy AI-powered apps and agents securely at scale with Agentforce DevOps Center.
Create branded websites, portals, and apps that securely connect to Salesforce data and deliver real-time experiences.
Extend your enterprise with an open ecosystem of trusted partners, apps, and integrations that scale with your business.
Operate with confidence on Hyperforce—the secure, compliant, and high-performance foundation of the Agentforce 360 Platform.
