
What is Software Development?
Explore how software development powers innovation across industries — from mobile apps to AI — and learn the skills, roles, and tools behind today’s digital experiences.
Explore how software development powers innovation across industries — from mobile apps to AI — and learn the skills, roles, and tools behind today’s digital experiences.
From rideshare apps to e-learning platforms, software development is making people’s lives easier. As AI models, cloud-native platforms, and rapid deployment reshape how software is built, understanding its evolving lifecycle and team roles is critical. Read on to learn all of the fundamentals of software development, including ways it’s created and who works in software development.
Software development is the process of designing, building, testing, and maintaining applications, systems, and programs that power today’s digital world.
By creating tools that streamline workflows and improve efficiency, software development allows businesses to deliver better products, services, and experiences across industries.
A software developer is a professional responsible for designing, developing, testing, and maintaining software applications. They work across industries to create programs that solve problems and make better user experiences. In general, there are a few different types of people who work in software development that each do something slightly different:
While all these roles involve coding, software engineers and developers often take a broader approach to oversee the entire project and create a solid system, while programmers primarily focus on implementation.Though these roles are often used interchangeably, they have key differences:
While all these roles involve coding, software engineers and developers often take a broader approach to oversee the entire project and create a solid system, while programmers primarily focus on implementation.
Software can be categorized into four main types:
System software is responsible for managing hardware and system operations to help computers and devices function properly. It acts as an interface between hardware and user applications. The system software includes operating systems that run the applications, such as Windows, macOS, and Linux — as well as utility software that optimizes the computer system to keep it running smoothly like antivirus programs and disk cleanup. In addition, most system software also includes device drivers that let the operating system communicate with hardware, such as printers and USB devices.
Application software includes the programs designed for end users that let them perform tasks. This type of software includes:
Programming software includes tools used by developers to write, test, and debug software applications. That typically includes:
Embedded software is specialized software designed to operate within embedded systems — devices that perform dedicated functions and rely on real-time processing. Unlike general-purpose software, this specialized software is specifically designed to be efficient and reliable. You’ll find embedded software in IoT devices, robots used in manufacturing, GPS navigation systems, and medical devices like a pacemaker or MRI machine.
Embedded software differs from traditional applications because it’s tightly integrated with hardware and often runs on microcontrollers and real-time operating systems (RTOS) to respond quickly to inputs.Instead of provisioning fixed resources in advance, Hyperforce automatically scales up or down based on actual usage. This elastic approach helps you avoid overpaying for idle infrastructure or running into performance issues during spikes in demand.
By right-sizing compute power in real time, Hyperforce supports both performance and cost efficiency. There’s no manual provisioning or guesswork required.
Software development takes many forms, each designed to meet different needs. Below are some of the key types that power today’s modern applications.
Cloud-native development builds applications specifically for the cloud environments that are becoming increasingly common in many industries. These applications often use microservices architecture to break complex systems into smaller, independent services that communicate via APIs. Some examples of this include:
Low-code (and similar no-code) development platforms let users create applications using drag-and-drop interfaces and pre-built components. These platforms, such as OutSystems, Mendix, and Microsoft Power Apps, make the software development life cycle faster because they require less hand-coding. Plus, your non-technical users can build a tool that functions well and meets their needs.
AI-assisted development uses AI copilots or agents to help developers write, test, and maintain code more efficiently. The AI tools can automate repetitive tasks, generate code suggestions, and analyze large codebases to catch errors or optimize performance while the developer focuses on high-level tasks like planning and ensuring that the product meets customer needs.
For example, the developer can determine what task needs to be done, the AI agent can suggest a code snippet and test it, and the developer can make sure the code is accurate and will create the needed feature.
DevSecOps integrates security practices directly into the software development and delivery pipeline, making security a shared responsibility from the start. It emphasizes automation and collaboration so that vulnerabilities are identified and addressed early and often. Some examples of this include:
Policy as code: Automates enforcement of security and compliance requirements during deployment.
Mobile app development creates apps for smartphones and tablets. Developers use Swift for iOS development and Kotlin for Android. Cross-platform frameworks like Flutter and React Native let developers build apps for both iOS and Android using a single codebase.
DevOps combines development and operations to automate software delivery. DevOps developers will use CI/CD pipelines to improve coding, testing, and deployment — often by using tools such as Jenkins or GitHub Actions. They also use containerization and orchestration with Docker and Kubernetes to build scalable applications more quickly than with a manual release and with minimal downtime.
DevOps is a good fit for projects that have a quick turnaround time and that would benefit from higher levels of collaboration.
Software development models give developers a structured way to build a tool together. Main models include:
Software development follows a structured approach to ensure high-quality applications, and a lot of the methods will follow the software development life cycle (SDLC):
These are a few additional jobs commonly found in software development:
Succeeding as a software developer takes more than just coding abilities – here are some of the key skills that make a difference.
Developers must be proficient in one or more programming languages based on their specialization. Common languages include:
Strong analytical thinking and debugging skills help developers tackle complex software challenges. They need to know the details of data structures, such as arrays, linked lists, trees, and hash tables — as well as know how to create sorting, searching, recursion, and dynamic programming.
Developers need to understand how to structure and design software for scalability, security, and maintainability. They’ll want to be familiar with design patterns like MVC and Observer, as well as database design like SQL. Developers will also need to understand Object-oriented programming (OOP) and functional programming
Proficiency in Git and repositories like GitHub, GitLab, and Bitbucket makes it easy to collaborate and manage source code as a team. Developers should know how to commit, branch, merge, and resolve conflicts with version control.Developers need to understand how to structure and design software for scalability, security, and maintainability. They’ll want to be familiar with design patterns like MVC and Observer, as well as database design like SQL. Developers will also need to understand Object-oriented programming (OOP) and functional programming
Understanding cloud platforms and deployment tools is increasingly valuable for developers. Key areas include AWS and Azure — as well as knowing how to handle containerization with Docker or Dubernetes.
Effective communication is essential for software developers to collaborate with team members, project managers, and stakeholders. Developers need to be able to work with other programmers through Agile stand-ups and team discussions. They also need to know how to explain technical concepts to non-technical colleagues effectively.
While programming sounds technical, it’s also a very creative field. Developers innovate, solve problems, and improve user experiences by thinking of new and unique ways to do so.
AI-assisted development with agents and copilots is likely the future of software. AI copilots will team up with developers to help them quickly create products that are more effective and ready to deploy.
Blockchain is also going to become more important in security, especially in finance and supply chain management. And eventually, the goal is to create quantum computing that will revolutionize data processing, cryptography, and computer problem-solving abilities. As all of this continues to develop, there’s going to be more of a shift-left for security and compliance. More security requirements will be added earlier in the process, especially with the help of an AI copilot.
The future of software development will be shaped by these (and more) technological advancements, and developers who continuously learn and adapt will be well-positioned for success long-term. The Salesforce Platform already supports many of these trends with AI-driven tools, secure CI/CD, and low-code capabilities.
Software development is the process of designing, developing, testing, and maintaining software applications. It is a broad field that creates programs across different industries to solve problems, automate tasks, and improve user experiences.
The benefits of modern software development include the creation of new technologies and a better user experience. It helps businesses to be more efficient, scale their operations, and meet customer demands with innovative solutions, from mobile apps to AI-based analytics.
A software developer focuses on creating applications and writing code, while a software engineer applies engineering principles to design scalable and efficient systems. A programmer, in contrast, specializes in writing and debugging code for specific tasks.
The main types of software developers are front-end developers, who focus on the user interface and user experience, and back-end developers, who handle the server-side logic and databases. A full-stack developer is a professional who works on both the front-end and back-end development.
The different types of software are system software, which manages hardware, and application software, which performs tasks for end users. There is also programming software, which is used by developers to write and debug code, and embedded software for specialized devices.
Key skills needed by software developers include proficiency in programming languages like Python and JavaScript, and strong problem-solving and algorithmic thinking. They also need knowledge of software architecture, version control, and cloud computing. While these traditional skills remain critical for software developers, AI is also reshaping what it means to be a developer. AI and low-code tools are becoming essential for modern development, and developers are boosting their strategic skillset in tandem with their technical expertise.
The role of a data scientist in software development is to develop data-driven applications and AI-based analytics. They work with software developers and other professionals to create solutions that use data to solve problems and improve business outcomes.
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