Quickly gain pipeline visibility, track team performance, and uncover opportunities to grow the business using Sales Analytics, our ready-to-go analytics product for sales teams.
Deliver dynamic sales dashboards to every sales rep on any device. Sales reps can use Activity Tracking, Benchmarking, and Account Whitespace to track performance and find new opportunities.
Once you’ve identified a new opportunity or uncovered a trend, you can quickly create a task, change a close date or share insights on any device. And you can do it all without hunting through spreadsheets or navigating disconnected BI software.
 
 

Deliver a new level of insight to Service Cloud. Use the power of digital analytics to check case trends, agent efficiency, and channel optimization — no matter where they are.

 
Quickly pivot from identifying a new opportunity to creating a task, escalating a ticket, changing a close date, or sharing insights. And do it all right from your phone, without sorting spreadsheets, jumpstarting legacy tools, or waiting on analysts.
 

Your customer relationships are unique, so your service team needs the right information to stay proactive and nimble. Bring all your data together to quickly diagnose problems and alleviate bottlenecks, then turn analysis into answers.

 

Gain deeper understanding of the health of your applications with Event Monitoring Analytics. You can provide better support and identify performance issues that may impact your overall user experience.

Now it’s easier to manage the success of your Salesforce implementation. Track the usage of features like Lightning UI or the Salesforce1 Mobile App to ensure adoption, increase engagement, and drive best practices.
 
Identify user actions that could compromise your data security. With Event Monitoring Analytics, you can see what information employees are accessing — making it easier to prevent the loss or misuse of critical data.
With 15 prebuilt dashboards and custom views into more than 29 types of events, this app helps admins and leaders get more out of their Salesforce investment.
To see how Einstein Analytics can help you more efficiently track and manage your team, test drive a few dashboards, and explore real datasets.