An Agentforce Consumer Goods demo video with sales rep dashboard.

Trade Promotion Management

Improve trade promotion effectiveness on the world's #1 AI CRM. Empower key account managers to streamline promotion planning, manage funds and budgets, simplify claims management, and leverage Agentforce to streamline the promotion planning process.

Leading brands achieve success with Consumer Goods Cloud for Trade Promotion Management.

Master customer business planning.

Streamline the entire trade promotion process, saving you time and effort from generating account insights and recommending promotions to creating and sending them for approval.

Agentforce chat interface showing a promotional spend query and a reply with summarized grocery store sales performance metrics.

Define long-term agreements or "contracts" with your retailer including details such as margins and product rates. 

Screen showing a trade promotion management dashboard with tactics and spend planning details for a nutrition brand.

Conduct volume, cost, baseline management, and target planning from one unified customer business plan.

Screen displaying a telesales order entry form with a list of product items, quantities, and related visit details.

Determine the best promotion to run by testing various tactics to produce an optimal cost/volume ratio. This activity is performed prior to promotion execution.

Screen showing a key account management customer business plan dashboard with volume KPIs and a manage scenarios panel
Agentforce chat interface showing a promotional spend query and a reply with summarized grocery store sales performance metrics.
Screen showing a trade promotion management dashboard with tactics and spend planning details for a nutrition brand.
Screen displaying a telesales order entry form with a list of product items, quantities, and related visit details.
Screen showing a key account management customer business plan dashboard with volume KPIs and a manage scenarios panel

Optimize promotion planning and spend.

Leverage an out-of-the-box, customizable, and extensible CRM data model for consumer goods organizations built directly on the Salesforce Platform. Bring TPM business metrics from Hyperforce to Data 360 and get instant access into all your promotion data.

Screen showing a customer business plan with product lists, categories like energy bars and makeup, and monthly KPI adjustments.

Test trade spend scenarios before committing thanks to side-by-side margin comparisons of proposed promotion mixes.

Screen showing a trade promotion management dashboard with details for a "May TPR" campaign, including tactic plans

Accelerate promotion creation by replicating top-performing deals with integrated lift and cannibalization modeling.

Fund metrics with a section to show the remaining budget available.

See a Gantt-like visualization of all the promotions and activities on one screen with filters like category, time range, account, and product category, time range, account, and product.

Screen showing a key account management trade calendar dashboard with promotional timelines and marketing periods.
Screen showing a customer business plan with product lists, categories like energy bars and makeup, and monthly KPI adjustments.
Screen showing a trade promotion management dashboard with details for a "May TPR" campaign, including tactic plans
Fund metrics with a section to show the remaining budget available.
Screen showing a key account management trade calendar dashboard with promotional timelines and marketing periods.

Streamline accruals, claims, and settlements .

Develop an initial trade budget to meet assigned sales volume, revenue, and gross profit goals and manage to that goal in your trade plans.

Screen showing a trade promotion management fund dashboard with tables for fund metrics, budgets, and credit summaries

Determine a rate upon which a budget will be funded ensuring a fair-share distribution of the trade budget to retailers to allow for better control of brand and category.

Screen showing a key account management fund dashboard with tables for fund metrics and rebate details

Manage claims and deductions reconciliations while streamlining settlements.

Screen showing a claims management page with general info, claim amount details, balances, and a submitted status

Calculate, match, and measure accrued liabilities for active trade programs. Ensure finance managers can track liabilities and automate manual tracking for key account managers.

Screen showing a promotion detail dashboard for a "September Promotion" with an accrual summary and tactics table
Screen showing a trade promotion management fund dashboard with tables for fund metrics, budgets, and credit summaries
Screen showing a key account management fund dashboard with tables for fund metrics and rebate details
Screen showing a claims management page with general info, claim amount details, balances, and a submitted status
Screen showing a promotion detail dashboard for a "September Promotion" with an accrual summary and tactics table

Fuel trade effectiveness with actionable AI.

Deploy a streamlined view of volume and actualized spend along with assortment analysis.

Screen showing a TPM reporting dashboard with an overarching volume and performance chart for a national promotion library

Build collaborative growth plans with integrated volume and cost baselines aligned to retailer goals.

Screen showing a customer business planning dashboard with an orange planning and forecasting alert notification panel

Understand performance drivers by linking POS, syndicated, and execution data to identify exactly what drives promotional ROI.

Screen showing a customer business plan with an open Agentforce chat window answering a question about promotional spend
Screen showing a TPM reporting dashboard with an overarching volume and performance chart for a national promotion library
Screen showing a customer business planning dashboard with an orange planning and forecasting alert notification panel
Screen showing a customer business plan with an open Agentforce chat window answering a question about promotional spend

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Trade Promotion Management FAQ

TPM software enables consumer goods companies to manage retail investments, including price reductions and in-store displays, to maximize ROI.

Trade Promotion Management is a Consumer Goods Cloud product which helps consumer goods companies plan, manage, execute, and analyze their trade activities and collaborate across teams with AI-driven insights to drive greater ROI from promotional investments.

Trade Promotion Management software is a fit for companies that plan frequent promotions in traditional classes of (mass retailers, grocery, drug stores, etc). If your business doesn't plan large volumes of promotions, Consumer Goods Cloud Customer Planning and Forecasting may be a better fit.

Yes, Trade Promotion Management uses MuleSoft Accelerators to integrate with back-end ERP systems, customer data, and point-of-sale (POS) data.

TPM focuses on the execution and management of trade investments. TPO is an advanced stage that uses predictive modeling to optimize goals against supply constraints.

Trade Promotion Management is designed for three core roles:

  • Category Managers: To align promotional strategies with retailer category goals, ensuring the right product mix and pricing to grow total category volume.
  • Key Account Managers (KAMs): To automate account reviews, monitor promotion health, and get AI-driven recommendations for trade spend adjustments.
  • Trade Analysts: To compare planned vs. actual performance across retail channels and optimize future promotional calendars.
  • Sales Leadership: To gain a high-level view of total trade investment effectiveness and regional ROI through autonomous data synthesis.