Say goodbye to “hold, please,” thanks to all the innovative platform features that make Service Cloud the world’s #1 customer support application.
Deliver instantaneous and personalized support via phone, email, chat, and now, the SMS messaging app of their choice with LiveMessage.
Give agents a deeper understanding of customers, and managers a complete view of team performance with dashboards and recommendations from Einstein Analytics.
Boost agent efficiency — and customer satisfaction — with a console that displays everything relevant to a case (even legacy system data), from any department, all in one dynamic, connected CRM solution.
Go hands-on with Service Cloud and see all the ways you could be delivering better, more efficient customer support in a few easy steps.