Say goodbye to “hold, please,” thanks to all the innovative platform features that make Service Cloud the world’s #1 customer support application. 
 
 
Deliver instantaneous and personalized support via phone, email, chat, and now, the SMS messaging app of their choice with LiveMessage.
 
Featured firm Gartner webinar: Why Humans Will Remain at the Core of Great Customer Service
 
Give agents a deeper understanding of customers, and managers a complete view of team performance with dashboards and recommendations from Einstein Analytics. 
Boost agent efficiency — and customer satisfaction — with a console that displays everything relevant to a case (even legacy system data), from any department, all in one dynamic, connected CRM solution.
 
Improve your field service operations with a mobile-first experience that uses Einstein AI to ensure technicians have the right tools and parts to do the job right. 
Give customers the option to help themselves with a custom, branded community that connects them to shared knowledge, helpful peers, and subject-matter experts. 
 
Complete service CRM for teams of any size
$ 75
USD/user/month*
(billed annually)
MOST POPULAR
Customizable CRM for comprehensive service
$ 150
USD/user/month*
(billed annually)
Unlimited CRM power
$ 300
USD/user/month*
(billed annually)

* All per user products require an annual contract.

 
 

The important thing ... is that we have to meet the needs of the customer. And as the customer changes, we have to change.”

RON GUERRIER, CHIEF INFORMATION OFFICER
Go hands-on with Service Cloud and see all the ways you could be delivering better, more efficient customer support in a few easy steps. 
OR CALL 1-800-667-6398
 

Gartner Magic Quadrant for the CRM Customer Engagement Center, Michael Maoz, Brian Manusama, 08 May 2017.

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