With Snap-ins you can effortlessly embed Service Cloud features in your native apps and web page. Connect with customers everywhere through S.O.S Video Chat, Live Agent Chat, and Service Cloud Einstein in-context support. Just snap them in, and you’re good to go.
Unify your agent experience with Service Cloud. Our customer service management solution puts all of the information representatives need at their fingertips, all in one console. With Service Cloud from Salesforce, you can manage cases, track customer history, view dashboards and a lot more — all in one view. No multiple tabs. No switching softwares. Service Cloud is the only customer service technology you’ll need — always available from your web broswer.