The Intelligence Playbook for Communications Cloud Service Providers

Here’s how a smart data strategy, AI, and intelligent analytics help providers deliver fast, flexible, and frictionless customer experiences.

Increase automation, decrease churn and boost efficiency.

Discover how automation and other tools can improve productivity and service — and fend off new competitors.

74 %
74% of IT leaders said APIs improve productivity.
2023 Connectivity Benchmark Report, MuleSoft Research, 2023

Deliver the connected future, faster.

See how Salesforce helps communications service providers increase productivity and reduce cost by powering automated and intelligent experiences purpose built for the communications industry.

79 %
of IT leaders say generative AI will help their organizations operate more efficiently.
Generative AI in IT Survey, Salesforce, 2023

See CRM Analytics for Communications Cloud in action

Discover how CRM Analytics for Communications Cloud helps service providers boost sales.