How Salesforce Delivers Customer Service

Ever wonder how Salesforce uses our Customer 360 Platform to create easy and expert customer service for 150K+ customers? Here's a behind-the-scenes look.
 
 
 

Experience our award-winning service first hand.

Success Plans provide the right level of expert guidance and support to suit your needs. Find the right plan for you.
 
 

See Salesforce on Salesforce in action.

 

How Salesforce Support Uses Tableau

How Salesforce Delivers Self-Service

How Salesforce Uses Service Cloud Voice

How Salesforce Support Uses Slack

 
 

Watch fan-favorite sessions from previous events.

 
 
 
 

Dive deeper with thought leadership from our experts.

 
 

Explore more resources.

 

Video Series

How Salesforce Measures Customer Success

Learn how Salesforce uses our own technology to measure the success of our customers with the Customer Success Score.

Video Series

Stream our Salesforce+ series

Learn more about our Salesforce on Salesforce strategy in our new Salesforce+ show.

Community

Join the Trailblazer Community

Stay updated on Salesforce's customer service journey and connect with other Trailblazers.
 
 

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