Meet Slackbot, intelligently designed for the agentic era.
Slackbot is your personal agent for work in Slack, delivering personalized answers and helping you take action using context from Slack and Salesforce.
Trusted by top teams:
What is Slackbot?
Slackbot is an AI agent that works alongside you in Slack. Unlike generic chatbots, it understands your work, with the full context of your organization's Slack data and trusted Salesforce data and metadata, giving you personalized support. Slackbot lives in your flow of work, helping you find anything quickly, stay organized, take action, and create and refine content in a way that feels natural to you.
Personalized AI, right where you work
Slackbot drives instant answers, insights, and actions from your permissioned conversations, files, and projects in Slack - and Salesforce data. Find just what you need, right where you need it, with Slackbot.
Most AI tools don’t really know how you work. Slackbot does. It learns from your permissioned Slack conversations and adapts to your voice, tone, and style, while also using Salesforce records to add real business context. The result is help that is personal, relevant, and grounded in your actual work.
Slackbot gives you more than answers; it helps you move work forward. It can pull up account details, check deal statuses, and surface customer insights from Salesforce right within Slack. And when it’s time to act, Slackbot can analyze complex files, draft updates, prep next steps, or help you decide who to loop in — all without breaking your flow.
Slackbot just works. There’s no setup or training required — simply start a conversation in Slack. It’s intuitive, conversational, and easy to use, so anyone can get value right away using natural language, without changing how they already work.
As your team of specialized Agentforce and third-party agents grows, Slackbot becomes the single orchestrator for getting work done. Instead of trying to find the right agent for the job, Slackbot understands your request and hands tasks off seamlessly, all through natural conversation.
Slackbot unlocks employee productivity.
3
x
increase in revenue per employee with AI exposure¹
25
%
faster task completion with AI²
4.8
x
higher growth in productivity with AI exposure³
Every answer, every action — one ask away.
Slackbot turns simple prompts into powerful action, saving you time and effort.
“Find that discussion about the Q4 budget.”
“Tell me about Project Phoenix.”
“Where’s the customer metrics presentation that Sarah shared?”
“What does my day look like?”
“Help me prep for my 1:1 with my manager.”
“Find a 30-minute slot when our team is free.”
“Draft an update for my manager and add it to a canvas.”
“Get me up to speed on Project Acme.”
“Create a retrospective from our last sprint.”
“What are the three most important points in this file?”
“Summarize yesterday’s all-hands deck.”
Slackbot knows your work, and keeps it secure.
Slackbot understands your role and the structure of your workspace, surfacing only the information you’re permitted to access. Your interactions remain private to you and aren’t visible to anyone else. Your data is never used to train large language models, and every request is handled in a way that keeps your organization’s information safe and compliant.
The world’s most innovative companies work in Slack.
Our teams use Slackbot for everything from quick analytics to creating canvases. Using the summary feature alone likely saves 15 to 20 minutes per use, preventing dropped balls.”
Mollie BodensteinerSVP of Ops, Engine
Instead of switching between multiple applications and windows and losing my train of thought, I can ask Slackbot questions, have it conduct research and create content without ever leaving Slack/the place I am working all day.”
Christine McHoneGlobal Enterprise TMT Leader, Slalom
Because so much of our work happens in Slack, Slackbot already understands our world. I don’t have to write a long brief to get it up to speed on what we’ve been working on or how the team operates; it just gets the context from day one.”
Megan HarriganDirector of Global CX Projects & Readiness, Xero
Explore more about working in Slack.
Ready to take the next step?
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Watch a demo of how Slackbot comes to life and helps teams stay more productive.
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Slackbot FAQs
Slackbot can distill complex, lengthy content, including channel conversations, individual threads, connected app data, and uploaded files like quarterly reports and research documents. This accelerates knowledge assimilation and decision-making.
Slackbot helps you focus by giving you personalized updates on your work, so you can spend less time getting caught up and more time on impactful work.
Yes, Slackbot is excellent for content creation. It helps you instantly create polished, personalized drafts for briefs, proposals, announcements, and updates, adapting to your team’s style and your specific tone.
You can use Slackbot across many professional tasks. This includes reviewing quarterly reports, summarizing research documents, condensing meeting notes, and accelerating the drafting process for important communications.
Slackbot’s AI search capabilities can span beyond just Slack messages, including your team’s Salesforce data. Depending on your configuration, it can integrate with and search through connected enterprise tools, providing contextual answers from multiple sources.
Slackbot runs entirely within Slack’s trusted boundary and follows the same security practices and compliance standards that customers expect from Slack itself. It respects your organization’s permissions and access controls, meaning it will only surface information you are already allowed to view.
No. Customer data is never used to train large language models. LLM providers do not have access to customer data and the models are run within Slack’s virtual private cloud infrastructure, ensuring that your data stays within Slack’s secure environment.
Sources:
1 “The Fearless Future: 2025 Global AI Jobs Barometer”, PwC 2025
2 “Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality”, Harvard Business School, 2024
3 “How will AI affect jobs, skills, wages and productivity?” PwC 2024