All-in-one CRM suites built for small business growth.
Start seeing value on day one. Bring sales, service, marketing, commerce, and Slack into one connected hub, with AI built in to help you work faster and stay organized.
Start seeing value on day one. Bring sales, service, marketing, commerce, and Slack into one connected hub, with AI built in to help you work faster and stay organized.
Small businesses like yours are cutting down on manual work, getting a clearer view of their customers, and realizing results.
Source: 2024 Salesforce Success Metrics SMB Highlights. Data is aggregated from 1,100+ customers across 9 countries.
How a fast-growing wellness startup won deals and kept teams aligned with connected tools.
Learn how the team found Pro Suite easy to set up and quick to get started with, and guided onboarding helped them see value right away.
See value from day one with solutions built to grow with you. Get up and running quickly with guided setup and built-in support. Automation and AI handle the busy work, so you have clear visibility to make confident decisions as your business grows.
The free CRM for getting started. Organize leads, track customers, and see your business in one place — at no cost.
The connected CRM for small teams. Automate sales, service, marketing journeys, commerce, plus Slack in one unified system and start working more efficiently from day one.
The CRM for growing businesses that need more control and insight. Scale with advanced tools, deeper visibility, and flexibility as your business gets more complex.
Hit the ground running fast with ready-to-use tools that don’t require a ton of setup.
See how Salesforce CRM can help your small business succeed today.
A CRM suite is a comprehensive customer relationship management (CRM) system that integrates multiple business functions, such as sales, customer service, and marketing into a unified application. Instead of having your data scattered across sticky notes, personal inboxes, and spreadsheets, a CRM suite brings your sales, marketing, and customer service tools under one digital roof.
Growth for a small business isn't just about getting more customers; it's about managing them better without burning out. A CRM suite for small business helps you scale by:
Yes, Salesforce offers a Free CRM Suite for up to two users. This suite provides core sales, service, and marketing features to help new or very small teams stay organized and start growing at no cost.
Salesforce provides three distinct CRM suites tailored to different business needs:
Salesforce CRM Suite pricing starts at $0 USD for up to two users a month with Free CRM—ideal for teams seeking a low-cost CRM. Next is $25 USD per user per month for the Starter Suite. Pricing varies based on the plan level, features, and number of users. Explore options to find the best CRM for your small business on our pricing page.
The benefits of an all-in-one CRM suite include saving time by centralizing tools, increasing productivity with automation and AI, and gaining clear customer insights. An all-in-one CRM solution helps small businesses work smarter and accelerate growth.
Our CRM Suites are quick and easy to set up. They include simplified setup, step-by-step guidance, and data import tools. Small businesses can start seeing value on day one — making it one of the easiest CRM options for growing teams.
Yes, Salesforce CRM Suites unify sales, service, and marketing capabilities in one CRM platform. Features like email marketing, case management, and customer service capabilities make it a complete CRM solution for small businesses.
Starter Suite is designed for small teams to automate sales, service, marketing, and commerce in one unified system. This suite is ideal for businesses who need more additional users plus more sales and marketing features. Pro Suites offer more advanced pipeline visibility, customization, and automation. This suite is built for growing businesses with more complex needs that require additional control and integration with third-party apps.
Small teams often see the highest return on investment from a CRM. When you have a tiny team, every minute counts.
You likely need a CRM if you're experiencing any of the following: