All-in-one CRM suites built for small business growth.
Start seeing value on day one. Bring sales, service, marketing, commerce, and Slack into one connected hub, with AI built in to help you work faster and stay organized.
Find the suite that’s right for you.
Free Suite
The free CRM for getting started. Track customers and leads in one place — for up to 2 users.
$
0
USD/User/Month
(No contract or credit card required. Comes with 2 user licenses.)
- Easy setup with guided onboarding
- Lead, Account, Contact, and Opportunity Management
- Service Case Management & Simple Email Marketing
- Connected Slack Conversations
Starter Suite
The connected CRM for small teams. Automate sales, service, marketing journeys, and commerce in one unified system.
$
25
USD/User/Month
(Starting price. Transaction fees apply. Billed monthly or annually.)
- Everything in Free plus built-in Sales Flows, Lead Routing
- Email to Case Management
- Dynamic Email Marketing, Forms, and Analytics
- Secure payment links and e-commerce storefront
Pro Suite
The CRM for growing, more complex businesses. Get deeper visibility, more customization, and extend your system with third-party apps.
$
100
USD/User/Month
(Starting price. Transaction fees apply. Billed annually. Contract required.)
- Everything in Starter plus Enhanced, Real-Time Chat
- Sales Quoting and Forecasting
- Greater Customization, Automation+ Access to AppExchange
- Premier Support (add-on)
See real-time value with Salesforce Suites.
Small businesses like yours are cutting down on manual work, getting a clearer view of their customers, and realizing results.
36
%
increase in employee productivity
41
%
increase in sales revenue
38
%
increase in marketing-led or influenced growth
Source: 2024 Salesforce Success Metrics SMB Highlights. Data is aggregated from 1,100+ customers across 9 countries.
See how Salesforce Suites support small businesses as they grow.
Starter Suite Story
Cloudfit levels up with Starter Suite and Slack.
How a fast-growing wellness startup won deals and kept teams aligned with connected tools.
Pro Suite Story
FigTree improves pipeline visibility with Pro Suite.
Learn how the team found Pro Suite easy to set up and quick to get started with, and guided onboarding helped them see value right away.
Explore Salesforce Suites for every stage of growth.
See value from day one with solutions built to grow with you. Get up and running quickly with guided setup and built-in support. Automation and AI handle the busy work, so you have clear visibility to make confident decisions as your business grows.
Free Suite
The free CRM for getting started. Organize leads, track customers, and see your business in one place — at no cost.
Starter Suite
The connected CRM for small teams. Automate sales, service, marketing journeys, commerce, plus Slack in one unified system and start working more efficiently from day one.
Pro Suite
The CRM for growing businesses that need more control and insight. Scale with advanced tools, deeper visibility, and flexibility as your business gets more complex.
Ready to take the next step?
Get free CRM.
Hit the ground running fast with ready-to-use tools that don’t require a ton of setup.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Watch a demo.
See how Salesforce CRM can help your small business succeed today.
Salesforce CRM for Small Business FAQ
A CRM Suite for small business is an all-in-one CRM platform that unifies tools for sales, service, and marketing. It helps small businesses organize customer data, streamline workflows, and make smarter decisions in one CRM solution designed for growing teams.
Suite CRM generally refers to a comprehensive customer relationship management system. It integrates multiple business functions—such as sales, customer service, and marketing—into a unified application rather than relying on separate tools.
Yes, Salesforce offers a Free CRM Suite for up to two users. This suite provides core sales, service, and marketing features to help new or very small teams stay organized and start growing at no cost.
Salesforce CRM Suite pricing starts at $0 USD for up to two users a month with Free CRM—ideal for teams seeking a low-cost CRM. Next is $25 USD per user per month for the Starter Suite. Pricing varies based on the plan level, features, and number of users. Explore options to find the best CRM for your small business on our pricing page.
Benefits include saving time by centralizing tools, increasing productivity with automation and AI, and gaining clear customer insights. An all-in-one CRM solution helps small businesses work smarter and accelerate growth.
Our CRM Suites are quick and easy to set up. They include simplified setup, step-by-step guidance, and data import tools. Small businesses can start seeing value on day one — making it one of the easiest CRM options for growing teams.
Yes, Salesforce CRM Suites unify sales, service, and marketing capabilities in one CRM platform. Features like email marketing, case management, and customer service capabilities make it a complete CRM solution for small businesses.