COMMUNICATIONS

Communications Cloud

Deliver digital-first journeys and perfect orders that save time, money, and improve operational efficiencies.
  • Create simple digital experiences
  • Streamline product and service launches
  • Save time by complying with industry standards and architectures
  • Reduce churn with predictive analytics
 

Discover communications-specific features to help you deliver the connected future, faster.

 
 

Enterprise Product Catalog

Simplify product management and order fulfillment with a unified catalog.

Industries CPQ

Support MACD processes, multisite quote and order captures, and in-flight changes.

B2B and B2C Order Management

Deliver perfect orders with a catalog-driven order management system.
 

Digital Process Automation

Create and deliver communications-specific workflows and automations.

Mobile Subscription Management

Simplify B2C subscriber management with preconfigured models, processes, and templates.

Enterprise Sales Management

Automate large B2B transaction quoting with preconfigured models, processes, and templates.
 
 

Communications Cloud Pricing

 

Communications Cloud - Growth

Deeply customizable CRM for communications service providers.
Starting at
$ 275
USD/month**
(billed annually)

Communications Cloud - Advanced

Deeply customizable CRM with quoting, doc gen, and automation for communication service providers.
Starting at
$ 425
USD/month**
(billed annually)

** Includes Sales Cloud or Service Cloud. Add Sales & Service Cloud for an additional $25. Add Sales & Service Cloud for an additional $25/user/month (billed annually).

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

 
 

"With Salesforce, our team is happier and more productive, customers are more satisfied, and we’re smashing our targets."

ARKAITZ JAUREGUI CREMERS, VP CUSTOMER OPERATIONS BUSINESS MARKET, SME AT KPN

“I think the future success of any company, including Telstra, is to be ahead of the game and serve our customers brilliantly. Partnering with Salesforce helps us achieve these goals.”

NEVASH PILLAY, GLOBAL PARTNER SALES EXECUTIVE, TELSTRA

“Salesforce will help us keep pace with our customers and ensure a consistent experience, no matter which blend of channels they use.”

NATHAN BELL, CHIEF DIGITAL OFFICER, M1

 
 

Gartner® named us a Leader in the 2021 Gartner® Magic Quadrant™ for CPQ

See how Salesforce helps companies make the sales process easier and faster on a single platform.
 

Explore resources for communications.

 

Video

Video

Guide

 
 

Ready to learn more about Communications Cloud?

Or call us at

1-800-667-6389