Modernize customer experiences.

Lower operational costs and make your teams more productive with AI + Data + CRM.
Empower a workforce of the future.
Elevate constituent services.
Be a data-driven government.
Modernize Licensing and Permitting

Provide a one stop shop.
Launch a single portal for constituents for service requests, renewals, and more.
Streamline the application process.
Reduce timelines with smart forms, intelligent checklists, and guided next steps.
Deploy fast.
Unlock services faster with a pre-built data model, templates, workflows, and analytics built for government.
Public Sector Solutions improves the licensing, permitting, and inspections process for constituents by eliminating bottlenecks and expediting approvals.
Tableau helps everyone in government make data-informed decisions to drive efficiency and performance.
Simplify Benefit Management

Simplify the applicant experience.
Make applications easy with guided pre-screening and processes.
Leverage insights for decision making.
Help case workers understand program performance and prioritize work.
Boost worker productivity.
Minimize administrative burden with digital-first case management.
Public Sector Solutions include out-of-the-box case management for government agencies.
Slack is a FedRAMP Moderate-authorized digital productivity tool that exceeds broadly recognized security standards.
Mulesoft integrates data from any system and automates complex tasks to deliver connected customer experiences, faster.
Tableau helps everyone in government make data-informed decisions to drive efficiency and performance.
Simplify Grants Management

Launch faster with a pre-built app.
Get started quickly with out-of-the-box applications, templates, and no code tools.
Increase program awareness.
Communicate at scale with targeted announcements and follow-ups to help qualified applicants learn about programs.
Turn insights into impact.
Get real-time insights, explore future funding areas, and report grant allocation data.
Public Sector Solutions help serve constituents faster with purpose-built case management apps for government.
Slack is a FedRAMP Moderate-authorized digital productivity tool that exceeds broadly recognized security standards.
Marketing Cloud helps you communicate effectively by sending the right messages to the right individuals using their preferred channel.
Tableau helps everyone in government make data-informed decisions to drive efficiency and performance.
Get in touch to learn about even more Salesforce solutions for state and local agencies.
Explore resources for public sector.

See how to modernize customer experiences for state and local government.

Learn how to create customer-centric licencing and permitting services.
