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Drive your business forward with an AI-ready workforce

As AI reshapes how teams operate, cultivating an AI-ready workforce is essential to help your people move faster, work smarter, and stay ahead. Explore ways to build trust in AI and prepare your business to lead in this new era.

Key strategies to prepare your workforce for AI

Help every employee build essential AI knowledge, from foundational concepts to advanced skills. Use guided courses, interactive workshops, and real-world projects to put learning into action and foster confidence across your workforce.

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As AI takes on more routine tasks, realign job responsibilities to focus on uniquely human strengths like creativity, critical thinking, and innovation. Keep teams engaged with clear communication and focus on future potential.

Infographic showing Agentforce, the native Salesforce MCP client, and 3rd party MCP servers.

Inspire excitement and purpose around AI by promoting continuous learning. Recognize initiative and support career growth to empower teams to stay ahead and contribute meaningfully to the evolving AI landscape.

Infographic showing Agentforce, the native Salesforce MCP client, and 3rd party MCP servers.
Infographic showing Agentforce, the native Salesforce MCP client, and 3rd party MCP servers.
Infographic showing Agentforce, the native Salesforce MCP client, and 3rd party MCP servers.
Infographic showing Agentforce, the native Salesforce MCP client, and 3rd party MCP servers.
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Learn how Professional Services can help make sure your workforce is AI-ready

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Building an AI-Ready Workforce FAQ

An AI-ready workforce blends technical skills, such as data analysis and AI literacy, with unique human strengths like critical thinking, creativity, and adaptability, to empower teams to confidently utilize AI tools and achieve smarter business outcomes.

Start with upskilling, clear governance, and the right tools. Salesforce Professional Services partners with you to design, implement, and scale AI strategies that empower your teams to succeed with confidence.

Companies face the challenges of bridging skill gaps, overcoming change resistance, managing data privacy concerns, and ensuring ethical AI use. Success starts with a clear strategy, strong leadership, and the right partner to guide transformation every step of the way.

To champion an AI-ready workforce, leaders can focus on upskilling the workforce for AI by fostering a culture of learning, investing in AI upskilling initiatives, establishing clear ethical guidelines, and providing access to the right tools, ultimately empowering teams to innovate confidently and responsibly.

To build an AI-ready workforce, focus on ongoing learning opportunities, hands-on workshops, and cross-functional projects that encourage collaboration and knowledge sharing around AI.

To assess your workforce's AI readiness, conduct audits to evaluate current skill levels, distribute employee surveys to gauge understanding and comfort with AI, and perform capability mapping to identify existing strengths and areas for development in technical knowledge, data fluency, and adaptability. Identifying gaps in these areas will highlight what's needed to drive value with AI.