It's time for retail’s biggest moment and over 1.5 billion shoppers will be spending during peak season this year. We have the insights, trends, and data-packed predictions to help you develop the hottest customer experiences, and Agentforce to help bring them to life efficiently and effectively.
See the latest in email and mobile marketing trends and performance. Find out how much ecommerce site traffic retailers are experiencing from different channels and devices. And learn what kind of discounts shoppers are scoring, based on data from billions of page views.
Dive into how much shoppers are spending online, the effect of inflation, and shoppers preferred payment methods based on insights powered by global Commerce Cloud.
From buy online, pick up in-store to customer service to returns, see what happens after shoppers make holiday purchases.
Go deep in what’s driving everyday shopping behavior.
Autonomously share campaign insights, proactively manage customer outreach, and resolve service cases faster.
Explore the latest holiday shopping trends and insights from Salesforce's Shopping Index.
Guide to optimizing ecommerce and marketplace SEO for AI and LLM-powered discovery
Explore smarter product recommendations, happier shoppers, and a little help from AI.
Plan for the peak shopping surge with practical tips and advice from experts.
