Public Sector

The Time Has Come for Government On Demand

With no software to install and no hardware to maintain, Salesforce frees you from the expense and headaches of having to purchase, manage, and upgrade complex IT infrastructure. You can focus entirely on your core mission—which is why 3,500 government, nonprofit, and educational organizations are now using Salesforce to transform their operations, reduce risk, and better serve their constituents.

Test Drive our Newest Public Sector Solutions - FREE:

Salesforce for Economic Development
Transform your economic growth and development efforts the way Arlington Virginia, the State of Wyoming, and the Province of Nova Scotia have,with no software to install and no hardware to manage and maintain.
VIEW DEMO  |  FREE 30-Day Trial

Salesforce for Human Services
Case Management transformed. Intake and assessment processes streamlined. Case workers freed from the shackles of paper and duplicate, siloed client data. All with no software to install and no hardware to manage.
VIEW DEMO | FREE 30-Day Trial


 

 

Share Information and Applications

Our latest innovations, Salesforce-to-Salesforce and the Government-to-Government AppExchange, enable you to realize the longstanding dream of collaborating and sharing information across organizational boundaries.

With point-and-click ease, Salesforce-to-Salesforce allows any two Salesforce-equipped organizations to set up trusted and secure data-sharing connections, with full control over which information is shared, when, and with whom.

The Government-to-Government AppExchange is an online community that government agencies can join in order to share their Salesforce-based applications—saving millions of dollars and avoiding years of redundant effort.

 

Improve Public Service

Salesforce.com’s flagship Salesforce CRM solutions empower government to manage people and processes more effectively, thus improving customer service, case management, outreach, and the overall experience of constituents and employees. Bringing the right information to the right place at the right time gives government a single view of the constituent—and constituents a single view of government.

 

Protect Data and Privacy

Serving the public includes protecting data and privacy. But data security is not your core competency. With the increasing cost and complexity of maintaining state-of-art data security, and with most data breaches occurring on-premises, typically via lost or stolen equipment, the world's most demanding cybersecurity customers, including Fortune 50 financial services institutions and cybersecurity providers themselves, trust their most sensitive and critical data to salesforce.com.




Salesforce Applications, the Force.com Platform, and the AppExchange

Salesforce.com is the SaaS pioneer. More users log in to Salesforce each day than all other on-demand vendors combined. Our solutions are used by public sector organizations of all kinds:

Government Segments Functional Programs
  • Economic Growth & Development
  • Transportation
  • Housing
  • Education
  • Finance & Treasury
  • Health and Human Services
  • Agriculture
  • Science & Technology
  • Trade & Diplomacy
  • Political & Advocacy Groups
  • Non-Profits
  • Constituent Services
  • Citizen and Partner Portals
  • Case Management
  • Outreach Campaigns
  • Event Management
  • Technology Transfer
  • Incident Management
  • Recruiting
  • Project Management
  • Grants Management
  • Custom Application Development
  • IT Consolidation & Shared Services

 

With salesforce.com’s AppExchange marketplace, agencies can extend their solutions with point-and-click ease. And now with the Force.com platform and Apex programming language, agencies can even create their own unique on-demand applications to meet their specific organizational needs.