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Chapter 1

Embracing and Advancing Equality

Where We’re Going

At Salesforce, we believe in equality for all. We make all of our employment decisions based on merit and fair treatment and provide all employees and applicants with access to all of our roles, benefits and programs.

Why It Matters

Hiring people with different life experiences makes Salesforce a more creative and innovative company. We can make better business decisions and address more challenges with the knowledge of many different opinions, backgrounds, and cultures.

How We Get There

We embrace equality by:

  • Sharing information with and seeking input from all of our employees
  • Listening to all points of view with courtesy and respect
  • Protecting and restoring nature, and supporting customers on their net zero, nature positive journey
  • Providing proper accommodations to employees that need them
  • Making all employment decisions for current or prospective employees based on 
merit and fair treatment

Integrity in Action

Your job as a manager is to determine if they are qualified for the role. Our accommodations team will then work with you to determine the requirements of the role and whether we can provide a reasonable accommodation specific to the disability. In the majority of cases we can make adjustments that will allow any qualified person with a disability to do the role.

Chapter 2

Preventing Harassment and Discrimination

Where We’re Going

Everyone deserves to be treated with dignity and respect. Illegal harassment, bullying, or discrimination is never tolerated at Salesforce.

Why It Matters

How we treat each other is an expression of our values. We are all responsible for preventing illegal discrimination, harassment, and any other kind of improper conduct, so that Salesforce is a safe and productive environment where all of us can do our best work. This applies to anyone who does business or interacts with Salesforce and to all locations where we operate.

How We Get There

We prevent illegal harassment, bullying, and discrimination by:

  • Treating others with the utmost dignity and respect
  • Never making employment decisions based on any protected characteristic
  • Speaking up if we witness inappropriate conduct
  • Addressing any improper conduct, including a joke or even a compliment, that makes someone uncomfortable, before it rises to the level of illegal harassment, bullying, or discrimination

What you Need to Know

Protected characteristics are any personal characteristics that are protected by law. These can vary by local law, but often include:

  • Race
  • Color
  • Religion
  • Caste
  • Sex
  • National origin or ancestry
  • Age
  • Medical condition or disability
  • Veteran status
  • Marital status
  • Pregnancy
  • Sexual orientation
  • Gender identity or expression

The definitions of illegal harassment and discrimination differ around the world, but they generally include any conduct — verbal, nonverbal, written, or otherwise — relating to a person’s protected characteristics that creates an unwelcome, intimidating, hostile, or offensive work environment for that person. That can range from offensive jokes or comments to slurs,  name-calling or exclusion. Sexual harassment includes unwanted sexual advances, suggestive comments, offers of benefits in exchange for sexual favors, or inappropriate touching. Bullying is broadly defined as inappropriate workplace behavior that may or may not be linked to protected characteristics.

Integrity in Action

You should report it. This conversation was offensive and violated Salesforce’s commitment to personal dignity and respect. Behavior like this can create a hostile work environment, even if it wasn't directed at the employee who overheard it. Your report will be taken seriously and handled as confidentially as possible.

Chapter 3

Keeping Workplaces Safe, Healthy, and Secure

Where We’re Going

We are committed to the safety, health, and security of all our employees, contractors, and guests.

Why It Matters

Nothing is more important than keeping people safe. A workplace free from physical and psychological hazards, weapons, and violent acts protects employees and supports a sustainable high-performance culture.

How We Get There

We keep our workplaces safe, healthy, and secure by:

  • Following all safety standards and guidance of our Health and Safety Management System
  • Reporting safety hazards, security threats, psychological safety concerns (e.g., threats, bullying), and incidents
  • Ensuring the health and safety of our contractors is protected and in compliance with the Salesforce Contractor Safety Standard
  • Never bringing drugs or alcohol to work, using them at work, or working under their influence, except in the scenarios outlined by the Alcohol and Drugs in the Workplace Policy
  • Promptly addressing concerns regarding both physical safety and psychological safety risks in the workplace
  • Keeping the workplace free from violence, threats, and the use or possession of weapons
  • Contacting the local first responders or law enforcement for life-threatening safety or security incidents and threats of imminent self-harm
  • Wearing badges in a conspicuous manner at all times and ensuring guests and contractors do the same
Chapter 4

Staying Compliant from Anywhere

Where We’re Going

Whether we work in the office, from home, or while traveling, we are careful in how we use company time and resources.

Why It Matters

The modern workplace continues to evolve, and we pride ourselves on our ability to adapt. Whether working in one of our workplaces, at a customer site, or remotely, our high expectations of workplace behavior remain the same.

How We Get There

We stay compliant by:

  • Using company time wisely and respecting others’ time
  • Getting proper manager approval for any changes to work schedules, locations, or arrangements
  • Conducting ourselves appropriately and in the same professional manner in and out of the office
  • Following our policies and Code no matter where or when we work
  • Protecting and properly using Salesforce assets, equipment, and information

Integrity in Action

It's important to properly handle and protect confidential information at all times. That includes ensuring that confidential information is not left, stored (physically or digitally), or overheard in spaces accessible to individuals who do not have authority to view or access it, including other individuals who may live with you. In addition, similar care and discretion should be used when on phone or video calls at all places, including during travel or while working out of the office. For example, use privacy screens on your laptop, lock your laptop when not in use, avoid mentioning confidential information when in public spaces, and take other measures to keep Salesforce’s and customers' confidential information secure.