Salesforce Policy

Artificial Intelligence (AI) is transforming the very foundation of how we live and work. We have seen how cloud technologies and social media are changing the world. At Salesforce, we believe in the power of AI and the opportunities it offers. We also realize that there are ethical questions around potential uses of AI that are just as important as the technological advancements themselves.

We work with governments, business leaders, the scientific community, and citizens to define the paths and direct the technologies of the Fourth Industrial Revolution to minimize risks and improve the human condition for all.

Today’s business leaders, consumers, and citizens expect seamless and uninterrupted service from technology and service providers. To make that connected experience possible and power the digital economy, data needs to flow freely around the globe. We support trade and data policies that facilitate international data flows.

In Europe, we advocated for the successful conclusion of the EU-U.S. Privacy Shield Framework. We also support the European Commission’s proposed Regulation on the free flow of non-personal data in the European Union.

We are committed to supporting the improvement of education around the world to ensure that tomorrow’s workforce has the skills to compete in a global marketplace. We believe that public and private partnerships are critical to improving the quality and access to education, especially in the areas of science, technology, engineering, and mathematics (STEM). We advocate for policies that make STEM education more readily accessible, especially for underserved and minority populations in the communities where we live, work, and do business. You can find more details about Salesforce’s commitment to education here.

At Salesforce, equality is one of our core values and an important part of our culture. We focus on promoting equality across four fronts – equal rights, equal education, equal opportunity and equal pay. As part of our commitment to equal pay, Salesforce has conducted two equal pay audits, resulting in the company spending approximately $6 million to date to address any unexplained differences in pay between men and women, as well as races in the U.S. Salesforce monitors and reviews salaries for any discrepancies on an ongoing basis. To further underscore our commitment to equal pay, we signed on to the White House “Equal Pay Pledge” in June 2016.

You can read more about Salesforce’s commitment to equal pay here.

Salesforce advocates for Equality in the communities where we live and work, and we have long supported policies that promote diversity and inclusion. As a company, we have taken stances against discriminatory legislation that impacted our employees in Indiana, Georgia, North Carolina and Texas, and have advocated for marriage equality in countries like the U.S. and Australia. We have also joined several amicus briefs on the issue.

We support fair and balanced immigration policies worldwide. In the U.S., we believe government must engage in comprehensive immigration reform. We support DACA and policies that reform the employment-based (EB) green card and H-1B visa systems that U.S. employers currently rely on to recruit and retain global talent.

We believe in strong intellectual property laws that balance the legitimate interests of all stakeholders. Patent trolls — entities whose main activity is to acquire and assert patents against legitimate businesses — cost the U.S. economy billions of dollars every year in legal costs and lost opportunities. We advocate for patent reform legislation that curbs the abusive practices of patent trolls and the negative impact that these practices have on our economy and job growth.

Our privacy model is simple: our customer’s data belongs to them, and we do whatever we can to protect it. Nothing is more important to us than ensuring the security of our customers’ data. We advocate for policies that strengthen our ability to keep our customers’ data secure.

In Europe, we are focused on the General Data Protection Regulation (GDPR), a new comprehensive data protection law that strengthens the protection of personal data. Salesforce is actively engaged with the European Commission, European data protection authorities (DPAs), and national governments to ensure alignment with the national implementation process of the GDPR. Salesforce is also a founding member of the EU Cloud Code of Conduct, and we are currently working to align it with the GDPR.