Consumer Goods Cloud Service Pricing
Find the right Consumer Goods Cloud Service pricing, add-ons, and support services for your business.
First, choose the right Consumer Goods Cloud for Service edition for your business needs
Consumer Goods Cloud Service Core
Foundational Consumer Goods CRM with AI and Slack to grow customer satisfaction and revenue.
$
275
USD/User/Month
(Billed annually)
- Consumer Goods data model +Telesales, Penny Perfect Pricing Engine, Asset Service, Warranty Management
- Flex credits for AI, Agentforce, Data, and more
- Slack Business+ with Slackbot, Tableau Next, Premier Success Plan
Consumer Goods Cloud Service Advanced
Consumer Goods CRM with advanced AI, Automation and Trusted Security.
$
450
USD/User/Month
(Billed annually)
- Everything in core plus more AI, storage, automation and security
- Full Sandbox, Backup & Recover, Archive, Data Detect, Security Center
- Help Agent, Customer Signals Intelligence
Consumer Goods Cloud Service Max
The most comprehensive Consumer Goods CRM - one edition that does it all.
$
700
USD/User/Month
(Billed annually)
- Everything in advanced plus all full suite of Agentforce for Industries
- Contact Center Digital, Workforce Management, Quality Management
- Customer Signal Intelligence
This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Grow customer satisfaction and revenue
Extend the power of Consumer Goods Cloud Service with these related apps and add-ons
Agentforce for Consumer Goods Cloud Add-on
from $150/user/month
Use trusted predictive, generative and agentic AI, as well as industry-specific analytics to deliver profitable growth.
Partner Contact Center
from $50 user/month
Reduce call volume and speed up call resolution by uniting cloud telephony and Salesforce CRM.
Digital Engagement
from $75 user/month
Deliver seamless, personalized conversational experiences across channels — at scale.
Self-Service
from $2 USD/login/month
Deflect cases, cut costs, and boost efficiency by empowering your customers to find answers first.
Next, choose the Success Plan that's right for you
From resources to embedded experts, get the right level of support and expert guidance for your business.
Premier Success Plan
Fast-track your success now with easy and expert guidance.
Included in all licenses
- Access to 24/7 support
- Expert coaching and education
- Tailored assessments
Signature Success Plan
Maximize ROI with proactive, personalized expertise.
Contact your account executive
- Designated technical account manager
- Proactive monitoring
- Key event management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps
Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximize your ROI.
Professional Services
Realize value quickly and become self-sufficient with Salesforce.
Partners
Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.
Ready to take the next step with the world's #1 Agentic CRM for consumer goods?
Start your trial
Try Consumer Goods Cloud free for 30 days. No credit card. No installations.
Talk to an expert
Tell us a bit more so the right person can reach out faster.
Watch a demo
Learn how Salesforce delivers profitable growth.
Consumer Goods Cloud Service Pricing FAQ
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.
Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AgentExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. Click here to learn more.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.