Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
OpenTable dishes out faster restaurant and diner help with Agentforce.
Powered by Data Cloud, Agentforce handles thousands of inquiries a week with speed and accuracy.
Customer Success with Data Cloud
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalized support and instant answers help customers make confident decisions.
Customer Story
RBC Wealth Management increases advisor selling capacity with Agentforce.
Unified data and AI agents power fast responses, personalized advice, and strong relationships.
Customer Story
Agentforce helps Davos attendees focus on impact, not logistics.
AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Explore all our customer stories.
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Customer Story
Lightedge Boosts Data Resiliency with Salesforce Backup & Recovery
Lightedge secures Salesforce data, boosts compliance, and reduces risk, allowing the team to focus on growth and client satisfaction.
Customer Story
Molson Coors Ensures Data Protection with Salesforce Platform
Molson Coors uses Salesforce Backup & Recover, Archive, and Data Mask & Seed to protect data, improve performance, and ensure global business continuity.
Customer Story
Dale Carnegie Enhances Data Protection with Salesforce Backup & Recover
Salesforce Backup & Recover helped Dale Carnegie cut recovery time, meet compliance needs, improve resilience, & quickly locate and restore data.
Customer Story
Agentforce helps Fujitsu handle 120% more inquiries with no extra staff.
Digital labor helps reps manage and prioritize their cases efficiently, even during demand surges.
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.
A digital workforce will resolve 80% of customer service questions.
Customer Story
Luminator speeds mass-transit service and repairs with Agentforce.
Autonomous troubleshooting and 24/7 customer support keep trains and buses rolling.
Customer Story
Boat Bike Tours delivers tailored itineraries at scale with Agentforce.
Always-on AI agents handle quotes and booking so staff can focus on personalized service.
Customer Story
SCA keeps streets clean and drivers safe with Agentforce.
Digital labor speeds dispatching and provides timely, hands-free assistance to drivers.
Customer Story
Amplifon tailors hearing care with Agentforce's smart scheduling.
Autonomous scheduling gives hearing care professionals more time for in-person customer care.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalize experiences for 83 million passengers per year.
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