Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
OpenTable dishes out faster restaurant and diner help with Agentforce.
Powered by Data Cloud, Agentforce handles thousands of inquiries a week with speed and accuracy.
Customer Success with Data Cloud
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalized support and instant answers help customers make confident decisions.
Customer Story
RBC Wealth Management increases advisor selling capacity with Agentforce.
Unified data and AI agents power fast responses, personalized advice, and strong relationships.
Customer Story
Agentforce helps Davos attendees focus on impact, not logistics.
AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Explore all our customer stories.
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Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labor serves up order updates, troubleshooting tips, and personalized support 24/7.
Customer Story
Agentforce helps College Possible serve four times more students.
AI agents help peer coaches provide support to students, helping them get into college and succeed.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with Agentforce-guided troubleshooting from unified data.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Adobe Population Health saves nearly $800,000 annually with Agentforce.
A digital workforce streamlines workflows, boosting efficiency and improving care.
Customer Story
1-800Accountant will resolve 70% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce.
Customer Story
Transcend offers always-on personalized telehealth with Agentforce.
Digital labor autonomously handles tasks, from enrollment processes to tracking wellness goals.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
AI agents will act on unified member profiles to dispatch personalized roadside help at scale.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
CentralSquare will scale smarter and drive growth with Agentforce.
The digital labor platform will help qualify and prioritize leads with the most potential for conversion.
Customer Story
Young Drivers gears up to expand globally with Agentforce.
Learn how the digital labor platform will help Young Drivers meet their growing customer demands.
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