Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
OpenTable dishes out faster restaurant and diner help with Agentforce.
Powered by Data Cloud, Agentforce handles thousands of inquiries a week with speed and accuracy.
Customer Success with Data Cloud
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalized support and instant answers help customers make confident decisions.
Customer Story
RBC Wealth Management increases advisor selling capacity with Agentforce.
Unified data and AI agents power fast responses, personalized advice, and strong relationships.
Customer Story
Agentforce helps Davos attendees focus on impact, not logistics.
AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Our Customers' Agents in Action
OpenTable dishes out faster restaurant and diner help with Agentforce.
reMarkable makes their mark with agent-first service and IT help.
1-800Accountant will resolve 70% of inquiries with Agentforce.
Reddit drives revenue with Agentforce-powered advertiser support.
Bionic boosts small business support with always-on help with Agentforce.
Explore all our customer stories.
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Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
“Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.
Marcus Brain asked his team what they wanted to automate with AI agents – and boosted efficiency by 30%.
Customer Story
Boosting Small Business with Salesforce Foundations.
Salesforce Foundations helped VEV resolve service cases 40% faster. See how Foundations can benefit small businesses.
Customer Story
Zota’s investment in digital labor pays off with 30% YoY growth.
Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.
Customer Story
deinePflege makes in-home healthcare more accessible with Agentforce.
Digital labor resolves 40% of support cases in seconds so customers get care supplies faster.
Customer Story
Boat Bike Tours delivers tailored itineraries at scale with Agentforce.
Always-on AI agents handle quotes and booking so staff can focus on personalized service.
Customer Story
Transcend offers always-on personalized telehealth with Agentforce.
Digital labor autonomously handles tasks, from enrollment processes to tracking wellness goals.
Customer Story
Precina revolutionizes diabetes care with Agentforce.
With an agent-first approach, Precina delivers daily, personalized diabetes support at scale.
Customer Story
Mike Morse Law boosts productivity 35% with Salesforce AI insights.
Learn how Sales Cloud and Agentforce will help case managers focus on clients, not paperwork.
Customer Story
Thnks unifies data for 4x productivity boost with Salesforce.
Learn how the gratitude platform moved from operational chaos to customer-centric growth.
Customer Story
Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x.
Learn how reps use AI prompts to quickly generate personalized prospecting emails.
Customer Story
Algo cuts service call times by 80% with Einstein 1 Service.
Discover the telecom company’s plan for smarter customer support using AI-generated insights.
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