Discover what’s possible in Agentforce City

Imagine a place where humans and agents drive customer success together. That's Agentforce City, and it's only at Dreamforce. Join us to see how leading brands across every industry are shaping the future — today.

Experience live demos. Talk to real customers. Get answers from experts.

Discover the Agentic Enterprise in action.

Engine

Agentforce handles customer cancellations in seconds on their website and provides always-on HR, IT, operations, and finance expertise to employees right in Slack.

Heathrow

Agentforce provides real-time wayfinding and FAQs to enhance passenger support and satisfaction and helps teams deliver faster, more tailored service.

Lennar

Lennar is actively moving toward an end-to-end Agentic Enterprise, where every phase of their operation — sales, mortgage, warranty, service, and even associate workflows — is agent-first.

lululemon

With Agentforce, lululemon will soon be able to connect customer data and real-world context to power AI agents that make smart, situational product recommendations without losing the brand’s trusted, human tone.

Pandora

With Salesforce, Pandora built a Personal Shopper Agent that starts with a simple conversation, and then recommends pieces with the same warmth as in-store.

Pepsico

Agentforce will give every retailer instant assistance for basic-level inquiries on order status, products, promotions, and inventory.

reMarkable

Agentforce resolves 37% of customer support cases with always-on assistance and brings self-service IT to Slack, handling tickets, onboarding, and daily requests from employees.

See what our customers can do with Agentforce.

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalize experiences for 83 million passengers per year.