Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Customer Success with Agentforce

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Customer Success with Salesforce Platform

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Customer Story

Hero FinCorp trims loan approval time from 2 days to 30 minutes.

Agentforce reduces handoffs, eliminates backlogs, and improves customer experiences.
Customer Story

Globoplay boosts streaming subscriptions via WhatsApp with Agentforce.

AI agents answer FAQs, automate tasks, and turn service chats into upgrade opportunities.
Customer Story

RBC Wealth Management increases advisor selling capacity with Agentforce.

Unified data and AI agents power fast responses, personalized advice, and strong relationships.
Customer Story

Absa Group blazes new trails in agent-first banking with Agentforce.

AI-powered personalized support and instant answers help customers make confident decisions.
Customer Story

Northern Trains will make travel more accessible with Agentforce help.

Agentforce will power 5,000 chats yearly with instant travel info and assist requests.
Customer Story

Agentforce helps Nexo redefine crypto support in a rapidly evolving industry.

Nexo taps into digital labor on the secure Salesforce Platform to expand and improve white-glove service.
Customer Story

Agentforce helps Davos attendees focus on impact, not logistics.

AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story

reMarkable makes their mark with agent-first service and IT help.

With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack.
Customer Story

McLaren will zoom to better partnerships with Agentforce.

AI agents will automate requests, giving partner managers more time back to focus on building relationships.
Customer Story

“Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.

Marcus Brain asked his team what they wanted to automate with AI agents – and boosted efficiency by 30%.
Customer Story

Volkswagen Group drives innovation with humans and AI agents, together.

The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Customer Story

What Nexo learned from launching Agentforce on their digital wealth platform.

Learn how they built, tested, and tuned their AI agent to quickly and accurately answer complex FAQs.