Salesforce Order Management Pricing

Manage, fulfill, and service orders at scale with seamless, integrated order management.
 

Support and Success Plans

 

Included Support:

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Additional Support:

Our Premier, Premier+, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support.
 

Order Management Pricing FAQ

Salesforce Order Management is the latest product in the Commerce portfolio that helps you manage, fulfill, and service orders at scale by putting the customer at the center of every post-purchase experience.
There are no product pre-requisites for purchasing Salesforce Order Management. However, one of Order Management's strengths is its pre-built integration with Commerce Cloud. You can start ingesting and processing orders with just admin credentials to connect the clouds.
No, Salesforce Order Management is a standalone product. However, bundling Salesforce Order Management with Service Cloud will help you seamlessly service online orders. Together, they can create simple, guided experiences with Lightning Flow and give you the power to engage with customers on any messaging, web or mobile channel. They're a great pair!
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-667-6389 to discuss options.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
 
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

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