Digital Engagement Pricing

Reach customers across every digital channel — including mobile messaging, web chat, social networks, and more — to provide a seamless service experience all on the #1 platform for service.
 

Extend Digital Engagement

 
 

Additional Einstein Bot Conversations

An Einstein Bot Conversation is defined as one or more interactions with an Einstein Bot.

$50

USD/100 conversations/month
(billed annually)

Additional Channel Conversations

A Channel Conversation is one or more SMS messages with an agent, from first message to end of session.

$30

USD/100 conversations/month
(billed annually)

Additional Triggered & Bulk Messages

An Additional Triggered & Bulk Message is defined as 1 message sent from a company to a customer.

$30

USD/1000 outbound messages/year
(billed annually)

 

* This edition requires an annual contract.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

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