Service teams collect feedback every day, but the real challenge is acting on it fast. Learn how Salesforce Feedback Management helps you capture, analyze, and act on customer feedback to improve CSAT, strengthen loyalty, and help your service teams deliver better service at every touchpoint.
In this webinar, you will:
- Learn 4 proven strategies to capture feedback across channels
- How to use AI to generate and summarize surveys, and act fast to improve CSAT
- See a demo of Salesforce Feedback Management
Featured Speakers
Lily Oliver
Associate Product Marketing Manager
Salesforce
Mark McDonnell
Principal, Specialist SE
Salesforce
