Address data privacy requirements with a unique set of rules, guidelines, and standards. Restrict data transfer outside the operating zone boundary by processing and storing customer data strictly within the region (EU and Switzerland). Receive 24/7 customer and engineering support, conducted by EU-based personnel.
Hyperforce Operating Zone (HF OZ) helps organizations expand their global operations and ensures compliance with stringent data residency requirements. It is a seamless integration of Salesforce services, advanced data security, and privacy controls, coupled with dedicated in-region support. HF OZ is available in the European Union and Switzerland with dedicated EU-based support for both Operating zones.
HF OZ-authorized products are architected to isolate customer data to the OZ boundary. While most companies stop there, with HF Operating Zone leverages, by default, in-region support to ensure, when needed, access to your customer data is also isolated to the OZ region.
Combine with Salesforce Shield for greater control over end-to-end data encryption and key lifecycle management.
Make data privacy control even simpler with Event Monitoring, Field Audit Trail, Security Center, Privacy Center, and Data Mask & Seed.
Available as part of Hyperforce Operating Zone, the HF OZ Premier Success Plan helps you realize value from your Salesforce technology quickly. With features like specialized guidance, expert coaching, and 24x7 local language support with faster response times, we’ll help you confidently deploy your business innovations and boost productivity.
Get a real-time pulse on who has access to what Salesforce data and when, including any data changes made to your org.
View, analyze, and manage your security health in a single view. Simplify how you monitor your security, compliance, and governance metrics.
Simplify data management to reduce compliance costs and maintain trust. Streamline customer consent by offering intuitive, low-code forms for preference customization.
Accelerate release cycles and develop safely by protecting sensitive data in sandboxes, driving compliance at scale.
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Hyperforce Operating Zone is a new way of combining industry-leading Salesforce products on Hyperforce with in-region customer and technical support to provide enhanced data residency and privacy commitments. It is available today in the EU and Switzerland.
Salesforce created the concept of an operating zone in 2021 to represent the combination of technology and personnel standards demanded by our customers to grow their businesses in diverse markets around the world. An operating zone can be thought of as an application of rules and guidelines within a specifically defined boundary.
Salesforce, guided by its leading value of trust, has consistently prioritized customers' privacy and security. In response to the growing significance of these aspects from a global regulatory perspective, Salesforce announced the Hyperforce Operating Zone to help customers proactively navigate that region's evolving compliance landscape.
Hyperforce Operating Zone includes a select set of products and features that have been vetted to meet the offering’s strict obligations. These products span Sales Cloud, Service Cloud, the Agentforce 360 Platform, industries, and more.
Yes, but remember, Hyperforce Operating Zone stores and processes data strictly within the respective Operating Zone region.
Hyperforce is the next-generation Salesforce infrastructure architecture, built for the public cloud. Hyperforce infrastructure is composed of code rather than hardware, so that the Agentforce 360 Platform and applications can be delivered rapidly and reliably to locations worldwide, giving customers more choice and control over data residency. Salesforce products running on Hyperforce benefit from its integration of enhanced standards for compliance, security, agility, and scalability, and from Salesforce’s continued commitment to privacy. By providing a common foundation for deploying our application stacks, Hyperforce accelerates Salesforce’s ability to innovate across product clouds and deliver additional business value to customers.
