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ICYMI: Agentforce IT + HR Service at Dreamforce 2026

Check out sessions, demos, and videos from IT service leaders at Dreamforce.

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Get Proactive Support With Agents Built for IT Service

Go beyond the keynote. Discover how Agentforce IT Service uses agentic AI to cut costs, manage risk, and boost employee productivity with a proactive approach to service management.

Sessions

Coming Soon
Episode 26

Get Proactive Support With Agents Built for IT Service

Coming Soon
Episode 23

AI Agents Are Rewriting the ITSM Playbook

Coming Soon
Episode 22

5 Steps to Cut IT Costs and Boost Satisfaction with AI Agents

Keynotes

Coming Soon
Episode 2

Service Keynote: Drive Outcomes at Every Customer Touchpoint

Coming Soon
Episode 4

Field Service Keynote: Unleash Human Expertise in the AI Era

Coming Soon
Episode 7

IT & HR Service Keynote: Agentic AI Powers Employee Success

Explore everything Service at Dreamforce 2026 on Salesforce+