Strategy and Operations

Join our product leaders for an exclusive preview of upcoming innovations in Data Cloud, and learn how these enhancements will revolutionize the Einstein 1 Platform experience.

Learn how to use Prompt Builder and Flows to create bespoke agents by defining topics and custom actions. Use these tools to power Agentforce to deliver smarter, more efficient AI-driven responses.

Unlock the power of Agentforce prompts. In an interactive session, learn to design impactful prompts that transform interactions and streamline data. Discover best practices for real-world scenarios.

Explore our innovative xLAM models and multi-agent framework. Witness how they revolutionize task execution for function calling in a live demo in a sales environment.

Learn how connected data and AI-powered solutions can improve outcomes and transform your interactions with patients, members, providers, and partners.

Learn how to improve outcomes with connected data and AI-powered solutions that transform how you engage with patients, members, providers, and partners.

Learn how Salesforce has successfully implemented 70+ generative AI technologies that you can use too.

Discover the data strategy and AI tools that can help you today and in the future. Join your peers to learn how to use AI, what tools are available now, and what's coming soon.

Join us for a customer-led demo to see how financial services firms are initiating AI-powered service journeys. Learn to transform your service center and operations into an efficient hub with AI.

Learn more about the technology powering Agentforce for Developers, including Salesforce’s proprietary LLM, CodeGen. Product experts will deep dive into newly supported use cases and the roadmap.

Learn more about the technology powering Agentforce for Developers, including Salesforce’s proprietary LLM, CodeGen. Product experts will dive deep into newly supported use cases and the roadmap.

Discover how to build agents with Agentforce and integrate APIs using MuleSoft’s capabilities. Explore Topic Center and MuleSoft API catalog to create powerful, connected agents.

Discover how developers can integrate their own LLMs with Agentforce and Data Cloud. Explore the best practices and practical steps for delivering customized AI solutions.

Secure your Agentforce. Balance innovation and security with robust authentication, data governance, and best practices to maintain trust in AI-powered automation.

Discover the top three ways Agentforce enhances public sector services, from AI-powered virtual assistants to streamlined case management and automated knowledge bases.

Join Salesforce Chief Scientist Silvio Savarese and Futurist Peter Schwartz to unpack how autonomous agents will transform the way we work.