Meet Slackbot: Your out-of-the-box AI agent for work, powered by context and intelligence.
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Slack is the work operating system for the agentic enterprise.
Slack brings together people, apps, data and agents into one agentic operating system for work, so your teams can move at the speed of AI.
Real work happens in Slack.
Source: Slack Internal Customer Tracking Survey
Maximize impact with agentic productivity.
Work smarter with AI infused into Slack right where teams already work. Keep people aligned, reduce context switching and move work forward with enterprise search, native AI tools like automatic note-taking, summarization and translations, and the new Slackbot - your personal AI agent for work.
Personalized intelligence is here with Slackbot.
Slackbot isn't just another chatbot — it's centered on your work conversations and Salesforce data, and understands your team's unique context. Slackbot delivers personalized assistance powered by your enterprise knowledge, and gets smarter with every interaction.
Salesforce channels bring CRM and dialogue together.
From improving managing incidents more effectively to closing deals faster, new Slack-first experiences for IT service management and sales help improve your customer experiences. Discuss the latest customer data in Slack and continue the dialogue in Salesforce where threads and conversations are paired side-by-side with records.
Give every team a boost with Agentforce agents in Slack.
Agents and humans collaborate together where work happens. Agentforce in Slack brings digital agents to work as full-fledged teammates: speeding up tasks, providing useful information, and helping everyone stay aligned on goals. See what Agentforce in Slack can do for your teams.
Customize Slack for every use case.
With over 2,700 partner solutions in the Slack Marketplace and built-in tools to build custom AI apps and agents, all the things you need to work come together in Slack. Connect all your files so you can search across your enterprise and automate every solution with the AI-powered workflow builder.
Slack is now your front door to Salesforce.
Slack and Salesforce work together like never before. From improving incident management to closing deals faster, newSlack-first experiences for IT service management and sales help improve your customer experiences. Your favorite Salesforce apps are available to embed in Slack, bringing all your data together.
Reimagine work for the agentic era.
Speed up innovation, scale collaboration, and turn everyday work into measurable business impact. Productivity becomes growth with Slack as your agentic work OS.
See how teams get more done with Slack.
Sales, service, marketing, finance, IT, and HR teams use Slack to meet each goal and milestone.
Streamline processes, reduce friction, and improve efficiency for everyone with use cases that show real results.
Bring agentic productivity to your industry.
Slack is secure, compliant and highly customizable. No matter your industry, Slack gives you a path to success.
Join the Slack community today!
Get involved in a local chapter, where you can meet up, join events, and exchange tips and tricks with people in your city. Chapters are open to all!
Trailhead: Jump in and learn with Slack trails.
Transform into an Agentic Enterprise with Slack.
Interested in receiving implementation support?
Ensure Slack is thoughtfully launched with the integrations and process automation your team needs. Talk to our professional services team today.
Ready to take the next step?
Start your trial.
Try Slack for free. No credit card, no installations.
Talk to an expert.
Watch a demo.
See how Slack works seamlessly across Salesforce’s deeply unified platform.
Slack FAQ
Slack is the AI-powered platform for work that unlocks your organization’s full potential with AI, data and CRM. Slack goes beyond chat and video collaboration, empowering teams to automate any process with no code, find and share relevant data and knowledge, and engage with AI in a trusted and flexible conversational platform.
Slack fundamentally transforms the way teams work, with a new kind of productivity that's focused on business outcomes. By bringing together people, tools, and data, teams can unlock their potential to perform at a new level. In Slack, everyone can tap into the power of automation and AI, and find answers faster across conversations, content and data from connected apps, all in a modern conversational experience that keeps everyone engaged.
Salesforce is Slack’s parent company and there are 40+ native Salesforce and Slack integrations purpose-built for all of the Salesforce Clouds. The most popular Salesforce integrations with Slack are for Sales Cloud, Service Cloud, and Marketing Cloud.
Slack integrates to Salesforce clouds via integrations. Slack is an add-on product that is not part of the Salesforce standard subscription. To learn how to access Slack, please refer to our pricing plan.
Slack helps companies transform their processes without the need for heavy IT involvement or systems integration. Slack customers report that their teams are more productive, sales teams increase their win rate, and customer service teams resolve issues faster. And now, Slack AI is giving companies a trusted space to safely deploy AI in the context of everyday work.
Partner with Slack: Fill out the Slack Partner interest form and visit Slack Marketplace.
Understand the Ecosystem: Get started on the Salesforce Partner Community to join the Partner Program, access groundbreaking agentic AI tools to fuel innovation, speed up go-to-market, and drive customer success.
This page is provided for information purposes only and subject to change.
Products may not be available in all markets.
For product availability contact a sales representative.