See how Community Cloud works for you and your business.

Quickly launch business solutions for your partners, customers, and employees. And with Lightning Bolt Solutions from our partners, we have an answer for every industry.
 

Partner Relationship Management

You need to:

Quickly onboard channel partners, win their satisfaction, and boost partner-generated sales revenues.

How Salesforce can help:

Simplify partner sales recruitment, onboarding, and management with the Partner Central template. Use distributed marketing, lead distribution, deal registration, market development funds, and other features to enhance partner satisfaction and increase revenue. Customize channel structure with programs and levels for optimum channel management.

Customer Service

You need to:

Boost customer happiness and trust, increase call center productivity, and reduce costs.

How Salesforce can help:

Give customers everything thing they need at every stage of their journey, from onboarding to long-term loyalty. Answer common questions when you embed Salesforce knowledge into a help center. Easily manage account information by integrating processes and data from Salesforce and other sources. And create an engaging online forum to help customers to solve each other's issues.
 

B2B Commerce

You need to:

Get to market quickly, generate online revenue fast, and work with a mobile-ready storefront.

How Salesforce can help:

Quickly establish a successful user experience for any commerce model that allows customers to combine effective self-service and ordering from any device, at any time.

Build a Custom Experience

You need to:

Add more functionality and specialized apps to your ecosystem. Templates don’t cover your needs, but you still need a beautiful experience that you can launch — now.

How Salesforce can help:

Build completely custom solutions and apps unique to your business with the Lightning Community Builder. Create customized experiences with additional platform capabilities, like custom objects, API calls, and file and data storage.
 

Find industry solutions from our partners.

Deploy digital experiences faster with Lightning Bolts: industry-specific experiences built by our ecosystem of partners. Lightning Bolts contain industry process flows, app, and components that integrate seamlessly into your experience and with the Customer 360 Platform.
Industries we cover:
 

Communications

Consumer Goods

Financial Services

Government

Healthcare and Life Sciences

Higher Education

Manufacturing

Media

Retail

Travel and Hospitality

 

Engage your audiences with beautiful, branded portals, forums, and sites.