Health Cloud Pricing

Grow healthy relationships on a customer-first health platform.

First, choose the right healthcare and life sciences product for your business needs.

Health Cloud Enterprise

Out-of-the-box CRM for healthcare and life sciences.
$ 325
USD/User/Month
(Billed annually)
  • Clinical and Insurance Data Models
  • Integrated Care Management
  • Omnistudio and FlexCards

Health Cloud Unlimited

Unlimited CRM power and support for healthcare and life sciences.
$ 500
USD/User/Month
(Billed annually)
  • Everything in Enterprise, plus More Storage and Automation
  • Predictive and Generative AI
  • Premier Success Plan and Full Sandbox

Health Cloud Einstein 1 for Service

Everything from Unlimited Edition, plus Service Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
  • Service AI
  • Customer Communities
  • Slack Collaboration and Productivity

Health Cloud Einstein 1 for Sales

Everything from Unlimited Edition, plus Sales Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
  • Sales AI
  • Partner Apps
  • Slack Collaboration and Productivity

Compare editions and top features.

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Clinical and Insurance Data Models

Social Determinants

Integrated Care Management

Utilization Management

Data Cloud for Health

available for purchase available for purchase

Advanced Therapy Management

Best of Salesforce for Service

available for purchase available for purchase available for purchase

Best of Salesforce for Sales

available for purchase available for purchase available for purchase

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Clinical and Insurance Data Models

Health Timeline

Patient and Member Card

Social Determinants

Patient Prioritization Page (Today Page)

Care Team and Household Map

Care Gaps

Care Team Collaboration

Referral Management

Utilization Management

Authorizations

Program Management

Care Plan Customization and Management

Assessments

Campaigns and Journeys

Risk Stratification

EHR Integration

HL7-Compliant Interface

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Chatter

Salesforce Mobile App

Files

Topics and Recommendations

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Case Auto-Assignment

Web and Email Case Capture

Case Email Auto-Response

Case Escalation Rules and Queues

Lead-Contact Account Management

Service Console Apps

Knowledge (Read-Only)

Omni-Channel Routing

Omni-Channel Supervisor

Knowledge (Read-Write)

Additional $75 USD/user/month

Case Milestone Tracker

Computer Telephony Integration (CTI)

Orders Management

Service Contracts and Entitlements

Advanced Case Management

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Social Customer Service

Chat (Live Agent)

Additional $75 USD/user/month

Facebook Messenger

Additional $75 USD/user/month Additional $75 USD/user/month Additional $75 USD/user/month

Next Best Action

Help Center

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Customizable Reports and Dashboards

Advanced Reporting Features

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Opportunity Tracking

Task Management, Activity Feed

Next Best Action

Offline Access

Quotes

Contracts

Work Order Management

Asset Management and Product Tracking

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

OmniStudio

OmniScript

FlexCards

Intelligent Document Automation

Decision Tables

Business Rules Engine

Integration Procedures

Data Processing Engine

Email Integration with Gmail

Web Services API

Custom Profiles and Page Layouts

Lightning App Builder

AppExchange App Integration

Email Templates

Data Storage Per User

File Storage Per User

Lightning Flow Automation (Flow + Process Builder)

Unlimited Unlimited Unlimited Unlimited

Unlimited Custom Applications

Developer Sandbox

Developer Pro Sandbox

Available for purchase

Roles and Permissions

Record Types (Per Object)

Full Sandbox

Available for purchase 1 Full Sandbox included per org 1 Full Sandbox included per org 1 Full Sandbox included per org

Partial Sandbox

1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org

Salesforce Identity

Approval Processes

Health Cloud Enterprise

$ 325

user/month

Health Cloud Unlimited

$ 500

user/month

Health Cloud Einstein 1 for Service

$ 700

user/month

Health Cloud Einstein 1 for Sales

$ 700

user/month

Slack

available for purchase available for purchase

Digital Engagement

available for purchase available for purchase

Slack Sales Elevate

available for purchase available for purchase available for purchase

Data Cloud for Health

available for purchase available for purchase 2.5M credits per org per year 2.5M credits per org per year

Einstein for Service

available for purchase available for purchase 10k credits per user/year available for purchase

Customer Community for Health Cloud

available for purchase available for purchase available for purchase

Feedback Management

available for purchase available for purchase available for purchase

Service Cloud Voice

available for purchase available for purchase available for purchase

Scheduler

350 service appts/mo 400 service appts/mo 400 service appts/mo 400 service appts/mo

Health Intelligence

available for purchase available for purchase

Salesforce Maps

available for purchase available for purchase available for purchase

Sales Planning

available for purchase available for purchase available for purchase

Sales Programs

available for purchase available for purchase available for purchase

Einstein for Sales

available for purchase available for purchase available for purchase

External Apps for Health

available for purchase available for purchase available for purchase

Next, choose the Success Plan that's right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast track your success now with easy and expert guidance.
30% of net license fees.
  • Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments
  • Bundled with Unlimited Edition

Signature Success Plan

Maximize ROI with proactive, personalized expertise
Contact your account executive.
  • Designated Technical Account Manager
  • Proactive monitoring
  • Key event management
  • Fastest 24/7 support response times

Maximize ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.

Health Care Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-667-6389 to discuss options.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can purchase licenses of Salesforce Essentials with a monthly or annual contract. To get started, sign up and purchase Salesforce Essentials directly from a free trial.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-667-6389 to see what works for your business.