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Deliver success now with Order Management

Lower costs and drive efficient growth with the customer-first order management system.

Lower the cost of order placement by up to 26%.*

* Source: 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews in the U.S., Canada, U.K., Germany, France, Australia, India, Singapore, Japan, and Brazil.

Illustrated image showing warehouse distribution and 75% decrease in development time

Reduce costs.

  • View inventory across stores and distribution centers while automatically sourcing and routing from the closest location
  • Automate simple cancellations, returns, and order tracking with intelligent bots
  • Leverage existing API’s to seamlessly integrate and consolidate back-end systems

75% decrease in development time
*Source:
Forrester TEI of Order Management

Mobile device showing product inventory to consumer

Improve efficiency.

  • Get a 360-degree view of your customer, their order history, payment terms, and billings
  • Give customers real-time visibility on the web and agents available inventory at their fingertips
  • Save time by automating approval processes and simple tasks with AI-powered chat bots
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Increase productivity.

  • Help agents sell with easy-to-use flows that add forgotten items or order on behalf of customers
  • Streamline processes with centralized back-office systems and act quickly with the tools to make changes
  • Increase e-commerce purchases with inventory insights — all the way down to location level
  • Boost customer loyalty by giving agents the information and tools they need to quickly resolve scenarios

Here’s everything you need to enhance order management.

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Ready to get started?

Speak to one of our reps about products, pricing, or implementation. No credit card required. No software to install. Get hands-on with our leading service and commerce platform.