Media Cloud Pricing
Explore media CRM pricing and find the right solution for your business.
First, choose the right Media Cloud edition for your business needs
Media Cloud Growth
Deeply customizable CRM for media and entertainment providers.
Starting at $300
- Omnistudio
- Business Rules Engine
- Actionable Relationship Center
Media Cloud Advanced
Scale media monetization across channels with key features.
$
450
USD/User/Month
(Billed annually)
- Advertising Sales Management
- Revenue Cloud Advanced
- Contracts & Orders
Media Cloud Sales Max
Everything from Media Cloud Advanced plus Agentforce for Media Cloud, Flex Credits, Data Cloud, Slack, Tableau Next, Revenue Cloud Events, and more.
$
800
USD/User/Month
(Billed annually)
- Sales Performance Management
- Media Cloud Intelligence
- Partner Community
Media Cloud Service Max
Everything from Media Cloud Advanced, plus Agentforce for Media Cloud, Flex Credits, Data Cloud, Slack, Tableau Next, Revenue Cloud Events, and more.
$
800
USD/User/Month
(Billed annually)
- Customer Experience Intelligence
- Digital Engagement
- Customer Community Plus
Media Cloud Sales & Service Max
The most comprehensive Media CRM - one edition that does it all.
$
825
USD/User/Month
(Billed annually)
- Everything in Media Cloud Advanced plus all full suite of Agentforce for Industries
- Contact Center Digital, Workforce Management, Quality Management
- Salesforce Contracts, Salesforce Maps Advanced
* This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features
*Data 360 includes 1TB storage entitlement in the org.
Media Cloud with these related features and add-ons
Agentforce for Media Cloud
Boost productivity with assistive AI, purpose-built for media.
MuleSoft Direct
Connect to critical industry systems faster and reduce development time from months to days.
CRM Analytics
Get key insights from your data with the right analytics solution for your media and entertainment business.
Unified Audience Profile
Data 360 for marketing with Media Cloud to unify, segment, and activate audience profiles.
Loyalty Management
Easily build, deploy, track, and manage your loyalty program across teams, organizations, and partners.
Next, choose the Success Plan that's right for you
From resources to embedded experts, get the right level of support and expert guidance for your business.
Premier Success Plan
Fast-track your success now with easy and expert guidance.
Included in all licenses
- Access to 24/7 support
- Expert coaching and education
- Tailored assessments
Signature Success Plan
Maximize ROI with proactive, personalized expertise.
Contact your account executive
- Designated technical account manager
- Proactive monitoring
- Key event management
- Fastest 24/7 support response times
Ready to take the next step with the world’s #1 CRM for media?
Start your trial.
Try Media Cloud free for 30 days. No credit card, no installations.
Talk to an expert.
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Media Cloud Pricing FAQ
Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.
Salesforce has all kinds of add-ons, agents, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you’re looking to add and how we can help.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use agents and apps on AgentExchange.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
Agentforce for Media Cloud is a new add-on designed to unify and consolidate assistive AI capabilities for Media Cloud. It integrates core cloud AI features with industry-specific AI functionalities, including predictive AI, embedded (generative) AI, assistive AI (for employee-facing agent actions), and advanced analytics. Most importantly, it provides unlimited access to industry-specific Agentforce capabilities, enhancing productivity and efficiency for media professionals.
