Salesforce Shield protects your enterprise with point-and-click tools that enhance trust, transparency, compliance, and governance across all of your business-critical apps.
- Monitor app and data use
- Encrypt sensitive data
- Automate security policies
As more customers use Salesforce to store PII, sensitive, confidential, or proprietary data, they need to ensure the privacy and confidentiality of that data to meet both external and internal data compliance policies. Platform Encryption is designed to allow you to retain critical app functionality — like search, workflow, and validation rules — so you maintain full control over encryption keys and can set encrypted data permissions to protect sensitive data from unauthorized users. Platform Encryption allows you to natively encrypt your most sensitive data at rest across all your Salesforce apps.
Gain access to detailed performance, security, and usage data on all your Salesforce apps. Every interaction is tracked and accessible via APIs, so you can view it in the data visualization app of your choice. See who is accessing critical business data, when, and from where. Understand user adoption across your apps. Troubleshoot and optimize performance to improve end-user experience. Event Monitoring data can be easily imported into any data visualization or application monitoring tool like Wave Analytics, Splunk, or New Relic.
Whether for regulatory compliance, internal governance, audit, or customer service, Field Audit Trail lets you know the state and value of your data for any date, at any time. Built on a big data back end for massive scalability, Field Audit Trail helps companies create a forensic data-level audit trail with up to 10 years of history, and set triggers for when data is deleted.
