Search and share data and knowledge.
Build your foundation for AI productivity with your company’s collective knowledge. Search and share conversations and data to align teams and move work forward, faster.
Discover a smarter, faster way to work.
Connect the right people with the right data to do the right things, all from one productivity platform.
Create alignment in public or in private.
Unlimited channels
Unlock knowledge sharing in the workplace. Make decisions, and move work forward with the right people and data.
Focus on what matters to you with instant visibility into how projects are progressing or groups are working together.
Get full context on past work and decisions to align with your team on future plans and next steps.
Gather insights from company knowledge.
AI-powered search
Everyone works smarter and faster in Slack, the productivity platform that keeps your work organized in one place.
Take advantage of ideas, expertise, and experience from across your company, all in real time.
Spend less time seeking and more time finding useful results with clickable filters and powerful commands.
Turn knowledge into action.
Canvas
Deliver a single view of curated content including rich media or files and real-time data from your systems.
Automate actions from within the context of canvas to make any jobs to be done easier for everyone.
Use embedded data and apps in view to act fast, without context switching.
Extend the impact of the world's #1 CRM with the power of Slack.
Automation and AI
Empower everyone with workflows and apps in Slack that take the work out of work.
Connection and Collaboration
Build internal and external alignment by working with partners and customers right in Slack.
Slack Platform
Power productivity on a secure, flexible platform that people will actually enjoy using.
Slack for Departments
Connect Slack with your CRM data from sales and service to marketing and more to better connect with customers.
Slack for Industries
Slack makes all kinds of work seamless, to help teams in any industry boost productivity.
Get the most out of Slack with thousands of partner apps and experts.
Learn new skills with free, guided learning on Trailhead.
Keep up with the latest productivity trends, insights, and conversations.
Ready to take the next step?
Start your trial.
Try Slack for free. No credit card, no installations.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Watch a demo.
See how Slack seamlessly integrates with the Salesforce Customer 360 experience.
Knowledge and Search FAQ
A knowledge sharing platform is where the expertise of your people, the data in your systems, and your institutional memory is stored. Slack features such as channels and canvas make your workplace knowledge searchable. Slack helps you find information quickly like meeting notes, project updates and more.
Sharing knowledge starts with the way everyone communicates in Slack—in flexible channels organized by topic. Channels give you instant visibility into the work going on across teams. This visibility promotes transparency and flexibility allowing you to improve workplace decision making that drives work forward.
Slack customers report that 86% of them find it easier to share knowledge in Slack*. Having knowledge in a central location, that isn’t hidden in email, allows for easy access even after people change teams or leave the workplace.
* Source: Forrester, The Total Economic Impact of Slack for Technical Teams Report
Knowledge sharing helps increase productivity leading to improved business outcomes. Slack users have at their fingertips the workplace information needed to quickly resolve customer issues and win more sales deals, resulting in increased revenue.
