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Unlock Productivity Powered by AI + Data + CRM.

With Slack and Salesforce you can accelerate work, automate tasks, search knowledge, find data instantly, and collaborate with anyone from anywhere.

The world's most innovative companies power productivity with Slack.


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Start getting productive with Slack.

Empower teams to automate mundane tasks, find and share relevant knowledge, and connect everyone to work together in your new productivity platform.

See how Slack and your CRM work together for your unique business needs.

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Discover how productivity has evolved with the 2023 State of Work Report.

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Slack FAQ

Slack is the productivity platform for customer companies that unlocks your organization’s full potential with AI, data and CRM. Slack goes beyond chat and video collaboration, empowering teams to automate any process with no code, find and share relevant data and knowledge, and engage with AI in a trusted and flexible conversational platform.

Slack fundamentally transforms the way teams work, with a new kind of productivity that's focused on business outcomes. By bringing together people, tools, and data, teams can unlock their potential to perform at a new level. In Slack, everyone can tap into the power of automation and AI, and find answers faster across conversations, content and data from connected apps, all in a modern conversational experience that keeps everyone engaged.

Salesforce is Slack’s parent company and there are 40+ native Salesforce and Slack integrations purpose-built for all of the Salesforce Clouds. The most popular Salesforce integrations with Slack are for Sales Cloud, Service Cloud, and Marketing Cloud.

Slack integrates to Salesforce clouds via integrations. Slack is an add-on product that is not part of the Salesforce standard subscription. To learn how to access Slack, please refer to our pricing plan.

Slack’s productivity platform helps companies transform their processes without the need for heavy IT involvement or systems integration. Slack customers report that their teams are more productive, sales teams increase their win rate, and customer service teams resolve issues faster.