RESOURCE CENTER

Reimagine the employee experience.

Deliver an employee experience that makes it easy for teams to collaborate, be productive, and stay healthy.

Keep reading to see how you can help every employee work better, all day long.

Employee Workflows

Make every day a breeze.

Good morning. It’s a new hire’s first day on the job. Thanks to your automated onboarding process, your company can welcome new hires with the right equipment, easy digital HR forms, and customized online training. Now this new team member can hit the ground (or keyboard) running.

Learn how to automate any employee process.

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IT can automate processes through the entire employee lifecycle and coordinate tasks across departments.

Using point-and-click tools, IT can design business logic and automate processes.

When automating workflows, IT can connect data sources outside of Salesforce.

IT can automate processes through the entire employee lifecycle and coordinate tasks across departments.

Using point-and-click tools, IT can design business logic and automate processes.

When automating workflows, IT can connect data sources outside of Salesforce.

A smarter help desk app combines chatbots, live chat, and support tickets in one integrated interface.

Streamlining self-service and support capabilities frees up IT and HR time.

An automated ticket system connects employees with the right support person.

Employee help desk

Get everyone the support they need, fast.

It’s midmorning and an employee has a question about 401(k) contributions. Another employee needs new software. And a third employee wants to switch out their laptop. Easy peasy. They each use their phone or laptop to access the help desk. Then they follow an intuitive self-service journey to find their answer or log a ticket.

See how Salesforce built a more helpful help desk.

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A smarter help desk app combines chatbots, live chat, and support tickets in one integrated interface.

Streamlining self-service and support capabilities frees up IT and HR time.

An automated ticket system connects employees with the right support person.

Employee Engagement

Stay connected and engaged when working from anywhere.

After lunch, an employee takes time to check in with a company volunteer group they’ve joined. They access the group's resource hub where they can stay up to date on the latest initiatives, and connect in real time with other members.

Keep your team engaged no matter where they’re working.

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Employees can access and use single sign-on to the apps they need.

Personalized content makes sure each employee gets updates specific to their role and region.

In-context collaboration tools make employees more productive.

Employees can access and use single sign-on to the apps they need.

Personalized content makes sure each employee gets updates specific to their role and region.

In-context collaboration tools make employees more productive.

IT can easily change the look and feel of the learning experience to reflect the company’s brand.

Managers can assign learning to employees and track their progress.

Because myTrailhead seamlessly integrates into Salesforce, IT can automate prompts for the right learning at the right time.

Online Learning

Help your workforce skill up for the future.

Toward the end of the day, a team member has a free hour to focus on their career development. They choose a bite-sized gamified course on myTrailhead — a learning platform personalized for their company — and prepare to shine even brighter on their next project.

Help your employees lean in to learning.

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IT can easily change the look and feel of the learning experience to reflect the company’s brand.

Managers can assign learning to employees and track their progress.

Because myTrailhead seamlessly integrates into Salesforce, IT can automate prompts for the right learning at the right ti

Safety and wellness

Keep employees safe and healthy.

A team member is planning to work in the office tomorrow. They securely complete their wellness check and quickly get trained on the latest onsite safety protocols. Now, they’re ready for the office, and the office is ready for them, hand sanitizer and all.

Discover the workplace readiness hub.

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