Sales deal management software automates tasks, centralizes deal data, and improves forecasting. Learn how the right platform can help you reduce busywork, focus on relationships, and close more deals.
Sales reps are often bogged down with busywork. Tedious tasks like prioritizing leads, entering data, and generating quotes can take up a good chunk of a seller's time. In fact, just 30% of a sales rep's time is spent actually selling, according to the State of Sales.
Advances in automation can help reps get on a faster track. Sales deal management software is constantly evolving, improving productivity, and freeing up sellers' calendars — giving them more time to build relationships and close deals.
What is sales deal management software?
Sales deal management software is a digital tool that helps streamline every aspect of the sales process. It helps sales teams track, organize, and optimize their sales opportunities from first contact through closing. It can also automate repetitive tasks like logging calls and scheduling follow-ups.
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Managing sales deals has come a long way from the days of spreadsheets, notebooks, and filing cabinets. With its advanced technology, today's sales deal management software saves countless hours and reduces human error.
Some of the top benefits include:
Improved productivity: Automates routine tasks, freeing reps from data entry and administrative work, allowing sales teams to spend more time building relationships and closing deals.
Enhanced lead management: Captures, tracks, and prioritizes leads based on readiness and fit, so reps can focus their efforts on the prospects most likely to convert.
Advanced customer tracking: Provides detailed customer profiles with interaction history, preferences, and pain points, enabling a more personalized outreach that builds trust.
Better forecasting: Analyzes historical and real-time data for more accurate revenue predictions, making for more informed strategic decisions.
Enhanced visibility: Centralizes all deal information in one platform, eliminating silos across teams, making it easier to see pipeline health and spot potential risks before they escalate.
Customizable workflows: Adapts deal stages, approval hierarchies, and rules to fit your organization's sales process.
Stronger collaboration: Aligns sales, finance, and legal teams by giving everyone access to the same deal data.
Higher win rates: Standardizes best practices and creates consistent sales processes across the team, ensuring fewer opportunities fall through the cracks.
Improved customer experience: Speeds up quotes, proposals, and contract turnaround, reducing friction during the buying journey.
Data-driven coaching: Surfaces insights on rep performance, deal velocity, and win-loss trends so that managers can use these analytics to deliver targeted coaching.
Compliance: Tracks deal history, approvals, and documentation in a secure, auditable format, reducing risk and ensuring that your organization meets regulatory or internal requirements.
Scalability: Adjusts seamlessly as your sales team grows or processes become more complex.
6 best sales deal management software for sales teams
There are dozens of sales deal management software options available — and a platform that works well for one of your competitors may not be ideal for your company. We reviewed six of the top software options, identifying how they help sales teams with deal tracking, lead engagement, task automation, and reporting.
To determine which sales deal management software platforms excel in these categories, we looked at user ratings and reviews from G2
and Capterra
. To make our list, each platform needs at least four out of five stars, ensuring these are the top tools for sales teams.
1. Agentforce Sales
Agentforce Sales
(formerly Sales Cloud) streamlines processes, automates tasks, and provides AI-driven insights to boost productivity, improve lead management, and close deals faster. Sales AI features let sales teams create intelligent, autonomous agents to perform a variety of tasks like real-time coaching, lead management, and automation. Reviewers praise the wide variety of features on the platform, its customizability, and ease of use.
How it helps sales teams:
Deal tracking: Monitor and manage all sales activities from a centralized platform. Agentforce Sales offers features like real-time dashboards, AI-driven insights, and pipeline management tools to track deal progress, identify bottlenecks, and prioritize high-value opportunities. It also automates data entry and provides personalized reports.
Lead engagement: Tools help you connect with prospects effectively across all channels. Agentforce Sales automates tasks like email follow-ups and meeting scheduling, while AI insights and recommendations help to identify high-value leads and prioritize actions.
Task automation: Repetitive tasks like CRM updates, deal insights, and approval processes are automated. When integrated with Slack, you can get real-time notifications, AI-powered insights, and quick actions directly from conversations.
Reporting: Real-time sales analytics tools and customization improve your sales reports. Agentforce Sales provides insights into sales performance, pipeline metrics, and customer interactions. And AI-powered tools improve forecasting and highlight key trends.
2. Pipedrive
Pipedrive
is a visual and intuitive CRM platform, offering a drag-and-drop Kanban-style deal board for sales teams to easily move through every stage of the deal. Designed with small businesses in mind, the platform's AI prompts help reps focus on the most likely leads. Pipedrive also offers real-time sales reports, forecasting, goal-setting, team monitoring, and advanced sales metrics. Reviewers appreciate the platform's intuitive interface and automated workflows.
How it helps sales teams:
Deal tracking: The software tracks deals through a visual sales pipeline, allowing sales reps to manage deals by stage, track key activities like calls and emails, and use customizable dashboards and reports to gain insights into sales performance.
Lead engagement: Lead information is centralized for a unified view, using AI-powered insights and lead scoring to prioritize and route leads effectively. The platform also offers automated workflows to ensure timely follow-ups through email sequences and task assignments.
Task automation: Pipedrive's automations feature sets up flows and triggered events, like sending personalized emails, creating sales workflows, and scheduling activities after a deal has been moved to a specific stage in your pipeline.
Reporting: The platform features interactive dashboard software, offering reports on revenue forecasting, performance, and conversion.
3. Freshsales
Freshsales
is a CRM that helps sellers with lead management, pipeline visualization, and communication automation. The platform's visual sales pipeline allows reps to track deals through different stages, enabling data-driven decisions. With its 360º customer view, Freshsales provides a comprehensive view of contacts and accounts. It also offers AI-powered lead management, integrated communication tools, and sales automation. Reviewers note that it's intuitive and easy to use.
How it helps sales teams:
Deal tracking: Pipelines can be viewed via Kanban board, table, or list to visualize the sales funnel. The platform lets you monitor progress in real-time, tracking deals from initial contact to closing on a single page.
Lead engagement: Multichannel communication with AI-powered lead scoring helps identify prospects. The software also automates sales outreach sequences and uses integrated data to foster personalized interactions with prospects.
Task automation: With a workflow builder, you can set up actions like sending emails, updating contact statuses, and creating follow-up tasks when specific conditions are met.
Reporting: The platform offers out-of-the-box reports as well as ones you can customize with different metrics.
4. HubSpot
HubSpot
is a CRM that includes sales engagement tools, sales analytics, and reporting capabilities. The platform centralizes deal-related information, automates tasks, and offers integrated communications features. Reviewers like that it offers integrated sales and marketing automation along with sales tracking.
How it helps sales teams:
Deal tracking: The platform's drag-and-drop editor allows you to track sales opportunities across all deal stages. The pipeline stays accurate with automated updates, and predictive deal scoring surfaces risks and opportunities.
Lead engagement: Multichannel lead tracking shows the complete customer journey. Attribution reporting automatically captures source data from every contact interaction, showing how prospects move between different marketing channels before becoming qualified leads.
Task automation: Workflow automations execute actions based on triggers like deal stage changes or contact properties. The platform also automates follow-up emails, creating tasks for sales reps, and updating deal stages.
Reporting: The software offers customizable dashboards, pre-built reports, and custom reporting tools. The platform also includes lead funnel reports, prospecting activity reports, and tools to track sales pipeline health, team performance, and revenue goals.
5. HighLevel
HighLevel
is a CRM and marketing platform designed for small and medium businesses. It offers a unified platform to build customizable sales pipelines, track leads through visual stages, and automate communications. It centralizes contact information, facilitates automated appointment booking, and provides tools to capture and nurture prospects, while offering analytics to monitor performance and improve conversion rates. Reviewers say that the platform offers a wide range of features and is white-label friendly.
How it helps sales teams:
Deal tracking: A unified CRM and sales pipeline helps visualize the entire sales process in one place. The platform allows you to monitor lead progression, track deal stats, and automate follow-ups.
Lead engagement: Algorithms analyze lead data to assign scores based on the likelihood of conversion, automatically prioritizing high-value leads.
Task automation: Custom workflows are triggered by specific events, which then execute pre-defined actions like sending emails or sms messages, scheduling appointments, or assigning internal tasks.
Reporting: You can create custom, automated client reports using data pulled directly from the platform's dashboards.
6. Zoho CRM
Zoho CRM
consolidates all customer data, deal details, and sales activities into a single platform. Favored by small businesses, it allows users to create customizable sales pipelines. These pipelines can track deal progress, automate repetitive tasks, and provide AI-driven insights. Reviewers highlight the platform's affordability and email marketing integrations.
How it helps sales teams:
Deal tracking: Customizable sales pipelines allow for deal tracking through various stages. Real-time dashboards offer reports and performance insights while AI helps with prioritizing high-value deals.
Lead engagement: Lead information is captured from various sources, including social media and customized web forms, and is stored in a centralized database.
Task automation: You can set up automatic email sequences, call reminders, and task assignments. The software also automates personalized nurturing campaigns based on a lead's score or behavior.
Reporting: Data visualization, scheduled email reports, and dashboards help to track sales, analyze business health, and monitor team performance.
Key features to look for in sales deal management software
In addition to deal tracking, lead engagement, task automation, and reporting, here are some other key features to look for when shopping for sales deal management software:
Artificial intelligence: Enhances efficiency with predictive insights and automation, helping reps forecast deal success, identify the most promising leads, and recommend next best actions
CRM system: Centralizes customer data for a complete profile, ensuring that sales teams have a 360-degree view of each customer
Collaboration tools: Keeps sales, marketing, and support aligned with shared workspaces, notes, and communication within deals
Integration capabilities: Connects the software with other tools like email, calendars, and marketing platforms, eliminating manual data entry and creating a more efficient workflow across departments
Security and compliance: Protects sensitive customer data, ensure compliance with industry standards, and build trust with clients
Built-in quote and proposal generation: Speeds up the quoting process, reduces pricing errors, and ensures consistent, professional proposals for prospects
Contract management: Streamlines the contract lifecycle to help close deals faster, reduce legal risks, and ensure that everyone is working from the most up-to-date documents
Mobile access: Lets you updates pipelines, respond to customers, and access deal information wherever you are
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Boost your sales process with sales deal management software
Choosing the right sales deal management software is one of the best investments you can make for your business. It can transform an unfocused sales process into an efficient, revenue-generating operation. When reps spend less time on tedious tasks, they can invest in building authentic relationships with prospects. This kind of genuine connection with customers will ultimately close more deals — and go a long way to improving your bottom line.
This article is for informational purposes only. This article features products from Salesforce, which we own. We have a financial interest in their success, but all recommendations are based on our genuine belief in their value.