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Customer Service Voice: What It Is and How to Develop It

Customer service voice helps companies connect emotionally with customers, all while strengthening brand recognition and loyalty.

Service Prep Guide

Prepare your org for Agentforce

Want to get the most out of digital labor? Our exclusive guide covers the best practices you need to know.

How to Get Started with Voice AI

Get started with Voice AI

Discover the five ways Voice AI can deliver personalized, intelligent, 24/7 self-service by phone — customers #1 preferred channel.

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Join the award-winning Serviceblazer Community on Slack

It's an exclusive meeting place, just for service professionals. From customer service to field service, the Serviceblazer Community is where peers grow, learn, and celebrate everything service.

Salesforce mascot Einstein showcasing the title slide of the State of Service report.

Dig into our latest customer service research.

High-performing organizations are using data, AI, and automation to deliver faster, more personalized service. Find out how in the 6th State of Service report.