Agentforce helps you engage constituents across channels and enable care teams to deliver more effective clinical and social services with intelligent public health solutions that build stronger, more resilient communities.
Engage with empathy and urgency as you organize and enact optimal, whole-person care.
Equip providers with critical health information and streamline collaboration between medical and social care teams on a single unified platform.
Make timely and data-driven decisions for effective population health management.
Deliver employee-centric experiences that maximize recruitment and retention of the workforce.
Connect data and teams, automate processes, and personalize engagement on a single, intelligent platform to improve outcomes.
Serve the people faster with case management designed for government.
Empower teams to engage customers at every touchpoint, with relevant health insights and contextual data in the flow of work.
Integrate data from any system and automate complex tasks to deliver connected customer experiences, faster.
Improve outcomes and public trust with data-driven decisions.
Personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Connect your entire organization on a single platform that makes sharing vital information easier, faster, and more direct.
Try Health Cloud free for 30 days. No credit card. No installations.
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Learn how Salesforce empowers healthier connections.
Health Cloud is a healthcare CRM for public health and human service hospitals, clinics, and providers that connects the care experience on one platform. It offers a comprehensive view of patients, informs expert responses, and tailors interventions by combining clinical and non-clinical data.
An integrated healthcare platform solves many issues by unifying data across various systems to provide a single view of an individual patient. This allows care teams to see health records, social determinants of health, and communication preferences in one place and easily coordinate care.
AI agents in healthcare are intelligent systems that interpret healthcare information, make decisions, and take action to meet a defined healthcare goal. They’re designed to function in care environments where communication, accuracy, and speed are crucial when it comes to providing care. Some agents manage patient intake or triage, while others support behind-the-scenes operations like claims processing or data coordination. They’re built to interact across systems and teams, helping healthcare organizations respond more efficiently to both patients and staff.
Organizations report faster diagnoses, lower operational costs, fewer errors, and more consistent patient engagement, especially when agents are integrated across platforms and teams.
Agentforce for Healthcare helps care teams, clinicians, and service representatives with AI-driven automation, bringing them together on a unified platform. It easily integrates with healthcare systems and connects unstructured and structured health data across multiple sources for comprehensive patient and member insights. Agentforce empowers healthcare organizations to get answers to patients faster, cut down on delays, and allows care teams to focus more on providing care and less on administrative coordination.
When choosing the right healthcare software, prioritize a future-proof platform that is trusted, scalable, and readily supports international expansion enabling future growth. Look for a solution architected for flexibility with all the purpose-built tools you need to deliver innovation quickly.
Salesforce provides a platform that enables government agencies and public entities to protect constituents, streamline operations, and promote health equity. With 360-views of the population and real-time data-driven insights, we help public entities engage their health constituents from anywhere.
Absolutely. Trust is at the core of all we do. For additional security, compliance, and governance, we offer Salesforce Shield, a premium in-built integrated services set into our platform and Government Cloud Plus, our compliance environment. This acts as a data center, meeting stringent compliances like DoD IL4, FedRAMP, etc.
