Many government agencies are running on old and outdated technology. This greatly hinders an agency’s ability to overcome each of these hurdles, and presents a problem in itself. Many workforce development agencies have been forced to work with too few technology options, forced to choose between a rigid off-the-shelf, non-scalable and non-customizable solution, or the mammoth task of developing their own in-house solution which requires restrictive amounts of time and money in constant development and updates.
To tackle these workforce development hurdles there is a third, more effective option, the Salesforce Workforce Development solution. Hiring needs are addressed through the Launchpad Career Link, which provides a self service portal for both job seekers and employers to carry out tasks such as track applications and make hires.
The challenge of collaboration is addressed with online communities and connections between teams thanks to a shared platform with real-time updates through the cloud — something that also eliminates duplication.
Furthermore, the Salesforce Workforce Development solution serves up better employee engagement rates through the ability to build and customize applications, with an average 520% ROI and 80% more applications launched per year, as well as a 75–85% reduction in infrastructure costs.
Other tools provided by the Salesforce Workforce Development solution are case management tracking, reporting and analytics, integrations and data exchange with other applications and systems, and full mobile access from any device, anywhere.
There is a reason why workforce development is a priority for the government — it is essential to our society. Something so important should be tackled using only the best tools. Salesforce provides all of the necessary tools to help government agencies achieve their goals, and allows them to do so with ease.