Product Accessibility Status

At Salesforce, our core values are trust, customer success, innovation, equality and sustainability. We believe that by making technology more accessible, we’re helping create a future with greater opportunity and equality for all. Disability inclusion is fundamental to this belief, and we recognize that inclusion fuels innovation.

Product Accessibility Conformance Reports

Available ACRs Report Release Date
CSV Import Summer '25
Energy and Utilities Cloud for Service: Agent Console Summer '25
Energy and Utilities Cloud for Service: Self Service Portal Summer '25
Industries Service Excellence Summer '25
MuleSoft Direct Summer '25
Sales Innovations for Prospect Management Summer '25
Salesforce Document Generation Summer '25
Salesforce Personalization Summer '25
Experience Cloud - Aura (Desktop and Web Mobile) Spring '25
Experience Cloud - Lightning Web Runtime (Desktop and Web Mobile) Spring '25
Messaging InApp Spring '25
Omnichannel Spring '25
Order Management Spring '25
Salesforce Identity Spring '25
Salesforce Commerce Spring '25
Business Rules Engine Winter '25
Communications Cloud Winter '25
Core SFA/Einstein Winter '25
Education Cloud Winter '25
Einstein Conversation Insights Winter '25
Health Cloud Winter '25
Loyalty Management Winter '25
Nonprofit Cloud Winter '25
Nonprofit Cloud for Grantmaking Winter '25
Omni Studios - FlexCards Lightning Theme Winter '25
Omni Studios - FlexCards Newport Theme Winter '25
OmniStudios - OmniScript Newport Theme Winter '25
Omni Studios - OmniScript Lightning Theme Winter '25
Partner Relationship Management Winter '25
Public Sector Solutions Winter '25
Salesforce Authenticator (Android and iOS) Winter '25
Salesforce Automotive Cloud Winter '25
Salesforce Customer Service Winter '25
Salesforce Field Service Winter '25
Salesforce Field Service (Mobile apps) Winter '25
Salesforce Maps and Salesforce Maps Advanced Winter '25
Salesforce Maps Mobile Winter '25
Salesforce Mobile App for Android Winter '25
Salesforce Mobile App for iOS Winter '25
Shield PE (Platform Encryption) Winter '25
MuleSoft Anypoint Code Builder August 2024
MuleSoft Anypoint Exchange July 2024
MuleSoft Anypoint MQ May 2024
MuleSoft Anypoint Partner Manager May 2024
MuleSoft Anypoint Studio June 2024
MuleSoft Anypoint Experience Hub June 2024
Revenue Cloud Summer '24
Salesforce Unified Marketing App Summer '24
CRM Analytics (Mobile) Spring '24
Enhanced Messaging Agent Experience Spring '24
Lightning Reports and Dashboards Spring '24
Messaging for Web Spring '24
Omni Agent and Supervisor Experience Spring '24
Prompt Builder Spring '24
Salesforce Customer Service Catalog Spring '24
MuleSoft Anypoint API Governance October 2023
MuleSoft Anypoint API Manager November 2023
MuleSoft Anypoint Flex Gateway December 2023
MuleSoft Anypoint Runtime Manager December 2023
MuleSoft Composer November 2023
MuleSoft RPA October 2023
Composable Case Management Winter '24
Data Cloud Winter '24
Financial Services Cloud Winter '24
Medication Management Winter '24
MuleSoft Direct for Industry Clouds Winter '24
Salesforce Content Builder Winter '24
Salesforce IdeaExchange Winter '24
Salesforce Marketing Cloud Setup Winter '24
Salesforce Scheduler Winter '24
Trailhead Winter '24
Trailhead GO app (iOS and Android) Winter '24
Trailmaker Winter '24
Einstein Activity Capture (EAC) Summer '23
Enablement by Sales Cloud Summer '23
Gmail Integration Summer '23
Industries Einstein Summer '23
Industries Sales Excellence Summer '23
Outlook Integration Summer '23
Sales Engagement Summer '23
Salesforce Insurance Summer '23
DevOps Center January 2023
AppExchange January 2023
Benefit Management Spring '23
Easy Spring '23
Industries Service Excellence Spring '23
Marketing Cloud Engagement for Industries Spring '23
Revenue Cloud Subscription Management Spring '23
Salesforce Commerce Marketplace Spring '23
Salesforce Contracts Spring '23
Salesforce Payments Spring '23
Salesforce Surveys/Feedback Management Spring '23
Consumer Goods Cloud for Retail Execution Winter '23
Consumer Goods Cloud Offline Mobile App Winter '23
Consumer Goods Trade Promotion Management Winter '23
Einstein Bots Winter '23
Einstein for Service Winter '23
Energy & Utilities - Customer Acquisition Management Application (Desktop) Winter '23
Energy & Utilities - Large Account Sales Management (Desktop) Winter '23
Energy & Utilities - Service Console App (Desktop) Winter '23
Energy & Utilities - Utility Self-Serve Portal (Desktop) Winter '23
Managed Runtime Winter '23
Manufacturing Cloud Winter '23
Media Cloud Advertising Sales Management (Desktop) Winter '23
Sales Cloud Einstein Winter '23
Service Cloud for Slack January 2023
MuleSoft Anypoint Access Management July 2022
MuleSoft Anypoint Monitoring July 2022
MuleSoft API Designer July 2022
MuleSoft Composer July 2022
MuleSoft Anypoint DataGraph July 2022
MuleSoft Technical Documentation July 2022
MuleSoft Anypoint Visualizer July 2022
Net Zero Cloud Summer '22
Salesforce Identity (Desktop and Web Mobile) Summer '22
Sales Cloud for Slack Summer '22
Salesforce Commerce for B2B Summer '22
High Velocity Sales Spring '22
MetaDeploy Spring '22
Metecho Spring '22
Student Success Hub (Service Cloud, Desktop) Winter '22
Student Success Hub Experience Cloud (Desktop and Mobile) Winter '22
Nonprofit Cloud Case Management (Desktop) Winter '22
Program Management Module (Desktop) Winter '22
Accounting Subledger Summer '21
Flow - End User UI Summer '21
Insights Platform Data Integrity Summer '21
Admissions Connect Spring '21
Salesforce Outlook MailApp Spring '21
Embedded Chat Desktop Winter '21
Embedded Chat Mobile (iOS and Android) Winter '21
Embedded Chat Web Mobile Winter '21
Channel Menu Winter '21
Service Cloud Chat Winter '21
Salesforce Lightning Design System (SLDS) Winter '21
Emergency Response Console Summer '20
Salesforce Nonprofit Success Pack (NPSP) Summer '20
Grants Management - Grants Manager CRM Summer '20
Grants Management - Grantee Portal Desktop Summer '20
Grants Management - Grantee Portal Mobile Summer '20
Salesforce Sales Cloud - Lightning Dialer Summer '20
Salesforce Lightning Communities Templates (Desktop) Spring '20
Salesforce Lightning Community Templates (Mobile) Spring '20
Salesforce Outlook Integration Spring '20
Marketing Cloud Account Engagement (Pardot) Winter '20
Salesforce Einstein Bots Builder Winter '20
Salesforce LWC Base Components Winter '20
Customer 360 Data Manager Fall '19
Heroku Platform Aug '19
Administration Essentials for New Admins (ADM201) Training Winter ‘19
Salesforce Lightning Essentials Winter ‘19
Marketing Cloud - Journey Builder Winter ‘19
Lightning App Builder Summer ‘18
Lightning Process Builder (Section 508) Winter ‘16
Data Import Wizard (Section 508) Winter ‘15

IMPORTANT: Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features.
Salesforce.com supports its customers and partners by making itself available to review these VPATs and our product features.

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