iOS

REQUIRED OS:

Chatter Mobile supports iOS version 5.x.

SUPPORTED DEVICES:

• iPhone 4S
• iPhone 4
• iPhone 3GS
• iPhone 3G
• iPhone
• iPod touch
   
• new iPad
• iPad 2
• iPad

HOW TO INSTALL CHATTER MOBILE:

To download the application, click on App Store on the device and search for "Salesforce Chatter" or visit visit http://itunes.com/app/SalesforceChatter from your computer or iOS device.

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Android

REQUIRED OS:

Chatter Mobile requires Android OS 2.2, 2.3, 3.x, and 4.0 on the device. Other operating system versions are currently not supported.

HOW TO INSTALL CHATTER MOBILE:

To download the application, click on Market on the device and search for "Chatter" or visit https://play.google.com/store/apps/details?id=com.salesforce.chatter from your Android device.

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BlackBerry

The device must be on the supported devices list AND be running a supported Operating System version. The required minimum memory is not specified because it depends heavily on the mobile deployment (as well as the volume of email and other apps running on the device). At least 128 MB of on board memory is recommended, excluding SD/Media card memory..

As a disclaimer, Salesforce does not test the application on all the devices on all the carriers in the world. If a device is considered as supported based on the requirements below and there is some compatibility problem, we will investigate the problem and resolve it as soon as possible.

REQUIRED OS:

The BlackBerry Operating Systems supported include versions 5.x, 6.x, 7.0 and 7.1.

CARRIERS/COUNTRIES:

For proper access to the Mobile Server, the device needs either: MDS (BlackBerry Mobile Data Service), OR BIS (BlackBerry Internet Service)

Any Carrier is considered supported if the customer has a BES (BlackBerry Enterprise Server) and intends to use the MDS (BlackBerry Mobile Data Service) connection. Otherwise, the chosen Carrier must provide a BIS (BlackBerry Internet Service) connection. it is necessary to verify if the Carrier in a specific Nation offers BIS. Research In Motion (RIM) and/or the Carrier are the only official sources for this information.

The support for these models have been deprecated because of the low memory available for applications. Although not supported, some customers run Salesforce successfully on these devices.

IMPORTANT NOTES:

• Chatter Mobile for BlackBerry does not support 100% of the features offered in salesforce.com's desktop based application, and supported features may vary depending on device type and Mobile operating system.
• * Series 95xx (Storm) and Series 98xx (Torch) utilize the exact same Chatter Mobile software as other BlackBerry devices. As such, some aspects of Chatter Mobile are not optimized for the touch interface.

HOW TO INSTALL CHATTER MOBILE

To download the application, go to Blackberry App World on the device and search for "Chatter" or visit https://appworld.blackberry.com/webstore/content/26962/ from your Blackberry device.

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